Questions are rather for support team:
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When can we expect to be able to download/export any given video file on the GK-200MP2 camera paired with Ewelink app? It’s quite frustrating that there is no such functionality despite the camera is on the market for several years now.
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It would be great to have thumbnails in the video files listing screen.
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Camera settings screen still shows up a new firmware available however this firmware is not for this camera model.
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Ewelink app shows UI controls to pan/tilt the camera, however the camera doesn’t support that functionality. It’s rather useless and frustrating interface. It’d be great to see there a quick list of saved videos with thumbnails instead.
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Still unclear how the camera connection mode works: P2P, LAN etc. I have my camera in the same network but it shows P2P icon instead of LAN.
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Can we stream RTSP in HD or SD? Does the url use that parameter somehow?
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May we expect a redesign of the camera page in the Ewelink app to be more functional and user friendly (larger icons, larger tap areas, ability to pinch&zoom in default/fullscreen mode) etc.?
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Can we add camera name to the Timestamp section?
Thanks.
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Hi there, thanks for your feedback.
- We have discussed this ability with Sonoff team before and we’re informed that this feature will be available to the unveiled cameras in the future.
- Could you provide details of what thumbnails function in the video files listing screen?
- Actually you can upgrade your camera to this new firmware. Have you tried to upgrade? This is released for your camera model.
- It might be a mis-displaying of UI as this camera doesn’t come with a pan-tilt.
- P2P is actually the streaming protocol of this camera.
- This camera doesn’t support RTSP.
7&8. As for the re-design of the camera page and timestamp, I will note it down and bring it to the team later. If we have any plans for it, I’ll keep you updated.
- Thank you. Can’t wait to be able to export videos via Wi-Fi.
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Could you provide details of what thumbnails function in the video files listing screen?
Yes. I mean real video snapshots as image instead of current “walking man icon” (a frame as image of the captured event)
Please see the example from some other camera vendor app:
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Actually you can upgrade your camera to this new firmware. Have you tried to upgrade? This is released for your camera model.
I’ve tried - but all the camera does after tapping the new firmware - is just reboots and the firmware stays the same. This issue was brought up in this forum earlier somewhere.
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It might be a mis-displaying of UI as this camera doesn’t come with a pan-tilt.
It’d be great if this UI component can be removed for cameras that do not support pan/tilt.
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P2P is actually the streaming protocol of this camera.
Camera sometimes shows icon: “LAN”, sometimes “P2P” for no obvious reason.
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This camera doesn’t support RTSP
Actually it does work but quite unstable. I’ve managed to generate RTSP link and it worked via VLC player. I just thought if there a way to stream HD from the camera.
7/8 Thank you for noting this down. Can’t wait for the updates to be rolled out.