Virtual switch trigger from smart scenes doesn't switch the virtual button state

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1

Hi everyone, and ewelink team,

I’m experiencing an issue with new virtual devices, steps to reproduce:

  • create virtual switch
  • add this switch state change as an action in any smart scene
  • execute scene

Expected behaviour:

  • virtual switch shows in logs state change message
  • virtual switch is changing it’s state

Current behaviour:

  • virtual switch shows in logs state change message
    - but the virtual switch stays in it’s original state

I believe it’s a bug in the new feature of virtual devices.

Is there a workaround until ewelink team fix it?

2

Hi, I’ve just tested this and couldn’t reproduce the issue — the virtual switch changed its state as expected, and the logs showed “successful”.

To help us check further, could you please submit feedback via the eWeLink App?
Go to Profile > Help & Feedback > Feedback, and include any relevant details. Our team will take a closer look!

3

Hi, you right, just noticed that yes, it changes the state of the switch, but that change doesn’t trigger the smart scenes attached to virtual switch.

4

Hi! I just tested using the virtual switch as a trigger — when it turns on/off, it successfully triggered my light. Any more details on what’s going wrong with your setup?