If you can’t receive the verification code when trying to sign up or reset a password in the eWeLink app, please try the following solutions one by one.
- Check if the country code you select is correct, check if the phone number/ email address you entered is correct.
- Check if the verification code is in your junk mailbox or in spam SMS box. You may disable the blocking and send again.
- Check if you have clicked “send”. (V2.4.0 and higher versions auto-send the verification code)
- If you are getting a code by email, add the two email addresses below to your mailbox whitelist.
When all these attempts fail, please submit a feedback in the eWeLink App.