When i install for the first time NSpanel Pro 120, on the main screen appear voice call, if I press ask me which other of 3 NSpanel installed I want to call, but after if I decide to modify theme, when I back to main screen and press voice call, appear message (no compatible device for voice call).
hey,
If you were using the classic theme, the call feature would appear on the home screen by default. If you are using a customized theme, you need to add it to one of the slots in the eWeLink app.
Yes I know, but even if I add the voice call feature to the slots, I get the message that there is no compatible device for voice calling, the same if I then return to the basic theme, the voice call doesn’t work there either.
Hey,
What’s the version of the NSPro you’re having issues with? If it’s not the latest, can you update it?
2 panel have 3.7.1, and one have 3.4.1,
However, both those with 3.7.1 and the one with 3.4.1, voice calling does not work.
Fixed the issue, just add NSpanel to a split screen and then voice calling from the home screen works