I give up πŸ€·πŸ»β€β™‚οΈ … I must be as thick as two short planks πŸ€¦πŸ»β€β™‚οΈ

I’ve purchased a sonoff Nspanel, created an EWeLink account, linked to all my other smart home accounts (my main being Alexa) yet no devices are showing in my EWeLink app nor on the Nspanel pro device. I’ve also hard reset and repeated.
Please embarrass me and tell me what obvious thing(s) I’m overlooking, or doing incorrectly.

Hello there, are you experiencing an issue where you added the NSPanel to the eWeLink App, but the device isn’t displaying (on the app)?