DW2-Wi-Fi-L does not send PUSH

Actually, the problem is stated in the topic. In the DW2-Wi-Fi-L settings, I set the “send when opened” checkbox. About two weeks ago, a PUSH from this event was received, the application was not updated during this period.
If I create a script that is activated by the “opening” event and there I specify “send PUSH” - it is executed and sends the programmed text.


I will add. The event is recorded in the protocol (screenshot)

Hey

to clarify the issue, is that your phone won’t receive notifications for scene execution nor device alerts (toggle on the device setting page) ?


we are talking about setting up push in the sensor properties (picture)

By the way, the app was updated today, maybe after the update the push will come

let me know if it works!

Neither yesterday evening nor this morning did the push come. All scenarios activated by the sensor were successfully executed.

Did you manage to learn anything? The option doesn’t work, and it’s extremely inconvenient.

hey,

Sorry for the long silence during the holiday.

Just one more question, can you receive other notifications from the eWeLink app?

I also have a CK-BL602-4SW-AY(138) switch in my system that I use as a doorbell button. When this switch is triggered, push sending is configured, and it works. I tried adding push sending via a script - it also works. Only the sensor categorically refuses to work.

Are you using Android? Android allows you to mute and block certain categories of notifications.

I have an iPhone. It started about 2-3 weeks ago, before that this push would come for years.

Is it possible to see the fact of formation and the result of sending somewhere in the logs?

I see, will send your feedback to the team and try to figure out the possible cause.

Thx for your patience.

I have to apologize. The cessation of PUSHs coincides with the replacement of batteries in the sensor, as it turned out - at the same time, the “Under guard” option was somehow turned off. I turned it on - PUSHs started coming.