D1 not showing 120v on line out

Hey folks! Looking for some help on this one. Maybe I am missing a detail?

I am fighting with a D1 unit. I have it wired correct I believe. This is the second one I’ve put in. It takes some finagling, but it’s paired and registered with the ewelink app on my Wi-Fi. Working just fine there. I can command it ok. The interesting part is that even with the switch “on” at 100%, the Line out does not show even a single volt going through it. So obviously my light doesn’t work!

Load and neutral appear fine going in. This is a new switch. Is there something silly I should check for or is this switch actually busted?

Any help would be appreciated!

Thank you!