Common Questions when using eWeLink Keyboard

1. Can I log in to multiple eWeLink Keyboards?
You can log in to multiple eWeLink Keyboards on different PC/Mac using the same eWeLink account.

2. C an I set any keyboard shortcuts, e.g. Ctrl+C, Ctrl+V?
Windows
Only support to create combination keys.
A shortcut can combine up to 3 keys, including at least 1 function key and 1 access key.

Function Key: Alt, Ctrl, Shift. Must contains at least 1 and at most 2 keys.
Access Key: F1-F12, numbers (1-0), letters, symbols, direction, special keys (Home, Insert, PageUp, PageDown, Delete, End, enter, backspace, space).
Only 1 access key is allowed to use.

For Example:
1 function key + 1 access key
Shift+ F1, Shift+ 2, Shift+ A, Shift+ =, Shift+Right, Shift+ Home…
Ctrl + F12, Ctrl + 4, Ctrl + D, Ctrl + ;, Ctrl + Left, Ctrl + End…
Alt + F4, Alt + 5, Alt + G, Alt + /, Alt + Space…

2 function keys + 1 access key
Alt + Ctrl + F4
Alt + Shift + 1
Shift + Ctrl + Q

Mac
Only support to create combination keys.
A shortcut can combine up to 3 keys, including at least 1 function key and 1 access key.

Function Key: Command (⌘)、Option (⌥) 、Shift (↑)、Control(∧). Must contains at least 1 and at most 2 keys.
Access Key: F1-F12, numbers (1-0), letters, symbols, direction, special keys (Home, Insert, PageUp, PageDown, Delete, End, enter, backspace, space). Only 1 access key is allowed to use.

Note:
There are some general key combinations for Windows or Mac that can’t be used as eWeLink keyboard shortcuts.

Windows:
Ctrl+C: Copy
Ctrl+V: Paste
Ctrl +Z: Undo
Ctrl+X: Cut
Ctrl+A: Select All
Ctrl+F: Search
Ctrl+S: Save
Alt+F4: Close the active item, or exit the active app.

Mac:
Command+X:Cut the selected item and copy it to the Clipboard.
Command+C:Copy the selected item to the Clipboard. This also works for files in the Finder.
Command+V: Paste the contents of the Clipboard into the current document or app. This also works for files in the Finder.
Command+Z:Undo the previous command.
Command+A: Select All items.
Command+F: Find items in a document or open a Find window.
Command+M:Minimize the front window to the Dock.
Command+S: Save the current document.
Command+Q: Quit the app.
Control+Command+Q: Immediately lock your screen.
Shift+Command+Z:Redo.

3. Do I need to reset my keyboard shortcuts once logged out?
If you log in to eWeLink Keyboard using a different account, you need to setup new keyboard shortcuts.

4. Why can’t I receive push notifications on the eWeLink Keyboard?
You need to allow notifications on both sides: EWeLink Keyboard and eWeLink App.