# ZigBee Signal from sensors is Lost

**URL:** <https://forum.ewelink.cc/t/zigbee-signal-from-sensors-is-lost/48095>\
**Category:** Free discussion\
**Created:** [August 21, 2024, 4:11pm UTC](https://forum.ewelink.cc/t/zigbee-signal-from-sensors-is-lost/48095 "2024-08-21T16:11:59Z")\
**Posts on this page:** 1\
**Showing post:** 19

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**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\
**Post date:** [August 26, 2024, 1:52am UTC](https://forum.ewelink.cc/t/zigbee-signal-from-sensors-is-lost/48095/19 "2024-08-26T01:52:56Z")

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> [@bft](#):
>
> Well i did that but it did NOT worked.  
> Look at this motion detector with Device ID a480054054, so you can check the logs.

Hey could you please contact SONOFF about this issue? [📣 Please raise your ticket via the help center if help needed](https://forum.ewelink.cc/t/please-raise-your-ticket-via-the-help-center-if-help-needed/13763)

Many thx.

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