# Zigbee Map doesn't show devices added in NSPanel Pro

**URL:** <https://forum.ewelink.cc/t/zigbee-map-doesnt-show-devices-added-in-nspanel-pro/18756>\
**Category:** eWeLink CUBE\
**Created:** [June 14, 2023, 12:22am UTC](https://forum.ewelink.cc/t/zigbee-map-doesnt-show-devices-added-in-nspanel-pro/18756 "2023-06-14T00:22:41Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![christiansbalz](https://avatars.discourse-cdn.com/v4/letter/c/6f9a4e/32.png) [@christiansbalz](https://forum.ewelink.cc/u/christiansbalz)\
**Post date:** [June 14, 2023, 12:22am UTC](https://forum.ewelink.cc/t/zigbee-map-doesnt-show-devices-added-in-nspanel-pro/18756/1 "2023-06-14T00:22:41Z")

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Zigbee Map does not show devices added in NSPanel Pro and synced through Paral-Sync add-on

 ![paral-sync-01](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/1/10912550dd3281a5301ba1bd685494af1045f2ec.png)

 ![paral-sync-02](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/5/59699869bf047f1fef85d47f97419d8dd52ecd5b.png)

 ![paral-sync-03](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/7/708cd3e567a5aaddac308e0782cab0d2518a956d.png)

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**Author:** ![Alexie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/alexie/32/1593_2.png) [@Alexie](https://forum.ewelink.cc/u/Alexie)\
**Post date:** [June 14, 2023, 1:30am UTC](https://forum.ewelink.cc/t/zigbee-map-doesnt-show-devices-added-in-nspanel-pro/18756/2 "2023-06-14T01:30:08Z")

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That’s because the devices connect to NSPanel Pro aren’t in iHost’s zigbee network , so how would iHost can know the network maps of other devices?

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**Author:** ![JordanWise](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jordanwise/32/1660_2.png) [@JordanWise](https://forum.ewelink.cc/u/JordanWise)\
**Post date:** [June 14, 2023, 7:05am UTC](https://forum.ewelink.cc/t/zigbee-map-doesnt-show-devices-added-in-nspanel-pro/18756/3 "2023-06-14T07:05:12Z")

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The add-on build a connection between iHost and NSPanel pro, but the zigbee devices are still connected to NSPanel pro. that’s the reason.

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**Author:** ![Julhio](https://avatars.discourse-cdn.com/v4/letter/j/c5a1d2/32.png) [@Julhio](https://forum.ewelink.cc/u/Julhio)\
**Post date:** [June 14, 2023, 1:14pm UTC](https://forum.ewelink.cc/t/zigbee-map-doesnt-show-devices-added-in-nspanel-pro/18756/4 "2023-06-14T13:14:23Z")

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> [@christiansbalz](#):
>
> Paral-Sync

With “NSPanel Pro” you can get the map of devices linked to it, them transform this map in Json or other format and send throught Paral-Sync to iHost.

In iHost, before create the map visualization, desserialize the information from NSPanel Pro, merge with iHost devices map and them create the visualization.

Remember to check the devices data before create the visualization. For example, if you have a device without some data (or something not 100% compatible), show then with only name and out the map (or without color).

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**Author:** ![Alexie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/alexie/32/1593_2.png) [@Alexie](https://forum.ewelink.cc/u/Alexie)\
**Post date:** [June 15, 2023, 1:38am UTC](https://forum.ewelink.cc/t/zigbee-map-doesnt-show-devices-added-in-nspanel-pro/18756/5 "2023-06-15T01:38:37Z")

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But here’s the thing - NSPanel Pro itself doesn’t support the Zigbee network map function now…

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**Author:** ![christiansbalz](https://avatars.discourse-cdn.com/v4/letter/c/6f9a4e/32.png) [@christiansbalz](https://forum.ewelink.cc/u/christiansbalz)\
**Post date:** [June 15, 2023, 2:05am UTC](https://forum.ewelink.cc/t/zigbee-map-doesnt-show-devices-added-in-nspanel-pro/18756/6 "2023-06-15T02:05:57Z")

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@Alexie, there seems to be a conceptual problem here, because in iHost you can control the device and you can also see it

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**Author:** ![jens.marr](https://avatars.discourse-cdn.com/v4/letter/j/ea5d25/32.png) [@jens.marr](https://forum.ewelink.cc/u/jens.marr)\
**Post date:** [September 21, 2023, 10:30pm UTC](https://forum.ewelink.cc/t/zigbee-map-doesnt-show-devices-added-in-nspanel-pro/18756/7 "2023-09-21T22:30:50Z")

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So whats the solution? Is it better to connect the zigbee device to the iHost and than use Paral-Sync?

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**Author:** ![ociepa.ekotox](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@ociepa.ekotox](https://forum.ewelink.cc/u/ociepa.ekotox)\
**Post date:** [September 22, 2023, 7:26am UTC](https://forum.ewelink.cc/t/zigbee-map-doesnt-show-devices-added-in-nspanel-pro/18756/8 "2023-09-22T07:26:20Z")

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when connecting zigbee devices to ihost, you will not see them in the ewelink application.
