# Zbridge Pro - allways trigger the alarm sound

**URL:** <https://forum.ewelink.cc/t/zbridge-pro-allways-trigger-the-alarm-sound/207268>\
**Category:** Bridge Series\
**Tags:** zigbee\
**Created:** [January 14, 2026, 11:25am UTC](https://forum.ewelink.cc/t/zbridge-pro-allways-trigger-the-alarm-sound/207268 "2026-01-14T11:25:12Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![rdepiano](https://avatars.discourse-cdn.com/v4/letter/r/bc79bd/32.png) [@rdepiano](https://forum.ewelink.cc/u/rdepiano)\
**Post date:** [January 14, 2026, 11:25am UTC](https://forum.ewelink.cc/t/zbridge-pro-allways-trigger-the-alarm-sound/207268/1 "2026-01-14T11:25:12Z")

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Hi guys, i have they zbridge for a few year, and in the las month, Even when the alarm is disable, they zbridge trigger the alarm sound when any door sensor inform a state change.

I tried deleting all the sensor an re configure all again but it’s work fine for a few days.

When the alamr is activated works fine , pending notificacionts and triggering the alarm sound.

When it’s disable , only trigger the alarm sound and i so tired of this noise.

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**Author:** ![wymanford](https://avatars.discourse-cdn.com/v4/letter/w/fbc32d/32.png) [@wymanford](https://forum.ewelink.cc/u/wymanford)\
**Post date:** [January 14, 2026, 11:36am UTC](https://forum.ewelink.cc/t/zbridge-pro-allways-trigger-the-alarm-sound/207268/2 "2026-01-14T11:36:41Z")

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I’m using the Pro bridge too, from a few months. No problems with mine at all, but not using as you are. Anyway, good to know that potentially this kind of issue can happen. 👍🏻

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**Author:** ![rdepiano](https://avatars.discourse-cdn.com/v4/letter/r/bc79bd/32.png) [@rdepiano](https://forum.ewelink.cc/u/rdepiano)\
**Post date:** [January 14, 2026, 11:56am UTC](https://forum.ewelink.cc/t/zbridge-pro-allways-trigger-the-alarm-sound/207268/3 "2026-01-14T11:56:49Z")

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But any kind of idea ? Its look like a software issue…

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**Author:** ![Leung](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/leung/32/5746_2.png) [@Leung](https://forum.ewelink.cc/u/Leung)\
**Post date:** [January 15, 2026, 6:15am UTC](https://forum.ewelink.cc/t/zbridge-pro-allways-trigger-the-alarm-sound/207268/4 "2026-01-15T06:15:32Z")

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Hi, please try long press the ZBBridge Pro reset button for 10 seconds (this will delete all sub-devices and clear the coordinator), wait for the bridge to automatically come back online, and then re-add the sub-devices.  
Try this to see if it resolves your issue.

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**Author:** ![rdepiano](https://avatars.discourse-cdn.com/v4/letter/r/bc79bd/32.png) [@rdepiano](https://forum.ewelink.cc/u/rdepiano)\
**Post date:** [January 15, 2026, 12:06pm UTC](https://forum.ewelink.cc/t/zbridge-pro-allways-trigger-the-alarm-sound/207268/5 "2026-01-15T12:06:06Z")

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Hi Leung i try this , but it only work fine for a few days.. id like to find the final solution..

I have like 20 sub devices and i can’t re configure it once a week…

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**Author:** ![djuan8](https://avatars.discourse-cdn.com/v4/letter/d/e9c0ed/32.png) [@djuan8](https://forum.ewelink.cc/u/djuan8)\
**Post date:** [January 20, 2026, 10:16pm UTC](https://forum.ewelink.cc/t/zbridge-pro-allways-trigger-the-alarm-sound/207268/6 "2026-01-20T22:16:49Z")

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I have a NS Panel Pro and the same happened to me 1-2 weeks ago.

I fixed it by disabling and enabling the door sensors in the Alarm settings (away mode, etc)