# ZBMINIR2 firmware update fails

**URL:** <https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303>\
**Category:** Free discussion\
**Created:** [October 6, 2024, 2:51pm UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303 "2024-10-06T14:51:35Z")\
**Posts on this page:** 18\
**Page:** 3

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**Author:** ![fabrizio](https://avatars.discourse-cdn.com/v4/letter/f/8dc957/32.png) [@fabrizio](https://forum.ewelink.cc/u/fabrizio)\
**Post date:** [October 12, 2024, 9:11am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/42 "2024-10-12T09:11:01Z")

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Hi ward!  
Not! I deleted the device from the app and paired it again, but it still doesn’t recognize the new firmware available.

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**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\
**Post date:** [October 12, 2024, 10:02am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/43 "2024-10-12T10:02:19Z")

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Could you please also submit a ticket from the app, so we can further look into this issue.

Many thx

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**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\
**Post date:** [October 12, 2024, 10:08am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/44 "2024-10-12T10:08:01Z")

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@jam3 @fabrizio Could you try logging out of the app and logging in again?

This may fix a potential issue.

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**Author:** ![fabrizio](https://avatars.discourse-cdn.com/v4/letter/f/8dc957/32.png) [@fabrizio](https://forum.ewelink.cc/u/fabrizio)\
**Post date:** [October 12, 2024, 11:12am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/45 "2024-10-12T11:12:17Z")

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No need! After few minutes from re-pairing the new firmware came up!  
Thank you!

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**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\
**Post date:** [October 14, 2024, 6:02am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/46 "2024-10-14T06:02:29Z")

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2 posts were merged into an existing topic: [eWeLink app won’t see firmware updates](https://forum.ewelink.cc/t/ewelink-app-wont-see-firmware-updates/73956/4)

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**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\
**Post date:** [October 22, 2024, 4:38am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/47 "2024-10-22T04:38:01Z")

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For the past ten days, I have had a joyful and cultured exchange of information with Sonoff. As a response to my Support ticket placed, I received some assurances and instructions, but nothing more came of it. The firmware update has disappeared as if it had never been available. To this day, it has not returned. This doesn’t particularly worry me, as my ZBMINIR2 works fine. Nevertheless, there was some purpose of producing a newer version after all. Maybe I’ll find out what happens next, as I’ve been waiting since Friday for the next portion of so-called technical support ⏭ 😆

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**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\
**Post date:** [October 22, 2024, 6:49am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/48 "2024-10-22T06:49:56Z")

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~~It could have been affected by the same situation as TRVZB.~~

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**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\
**Post date:** [October 24, 2024, 2:37am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/49 "2024-10-24T02:37:29Z")

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Are Sonoff guys aware of this? Do you know about any steps to correct the problem? I’m asking because after the initial reaction to the ticket placed there is silence, and it doesn’t sound good. Not good at all.

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**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\
**Post date:** [October 24, 2024, 2:49am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/50 "2024-10-24T02:49:36Z")

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They should be aware of this since you’ve placed a ticket. What’s the last response from them?

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**Author:** ![ociepa.ekotox](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@ociepa.ekotox](https://forum.ewelink.cc/u/ociepa.ekotox)\
**Post date:** [October 24, 2024, 6:28am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/51 "2024-10-24T06:28:04Z")

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I just got the ZBMINIR2 device. I added it to nspanel pro. Right after adding it, the eWeLink app shows updates.

 ![Screenshot_20241024_082106_eWeLink](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/1/12076778cc1e820c188b9b21098ac4043b655cf2.jpeg)

After adding ZBMINIR2 to IHOST, the update is not reported.

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<div class="post-metadata">

**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\
**Post date:** [October 24, 2024, 6:32am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/52 "2024-10-24T06:32:56Z")

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> [@ward](#):
>
> What’s the last response from them?

The latest is `Please try upgrading again once the new version becomes available in the App.` The point is it is not becoming anything 🙂

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**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\
**Post date:** [October 25, 2024, 6:49am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/53 "2024-10-25T06:49:30Z")

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> [@ward](#):
>
> What’s the last response from them?

Here is today’s response from Erin:  
`Sorry for the delay. The new firmware is still being deployed and may take one to two weeks to be fully released. Thank you for your patience.`

It must be quite a challenge 🙂

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<div class="post-metadata">

**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\
**Post date:** [October 25, 2024, 6:52am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/54 "2024-10-25T06:52:05Z")

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I see, thanks for the update 🙂

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<div class="post-metadata">

**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\
**Post date:** [November 5, 2024, 10:17am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/55 "2024-11-05T10:17:57Z")

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> [@ward](#):
>
> thanks for the update

The update is that time passes and nothing happens. With this attitude nothing like almost perfect Pekin Daxing airport would ever happen in your country. I can only guess that the breathtakingly precise baggage circulation system does not use any Sonoff hardware 🙅‍♂️

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<div class="post-metadata">

**Author:** ![ociepa.ekotox](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@ociepa.ekotox](https://forum.ewelink.cc/u/ociepa.ekotox)\
**Post date:** [November 5, 2024, 11:04am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/56 "2024-11-05T11:04:01Z")

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> [@ociepa.ekotox](#):
>
> After adding ZBMINIR2 to IHOST, the update is not reported.

@ward @Daniel_Zhan  
When will the OTA update (1.0.2) for ZBMINIR2 appear in ihost?

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<div class="post-metadata">

**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\
**Post date:** [November 6, 2024, 1:47am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/57 "2024-11-06T01:47:12Z")

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> [@ociepa.ekotox](#):
>
> ZBMINIR2

Try mannually checking the update

 ![Screenshot 2024-11-06 at 09.27.56](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/c/cabc59ba53a0c3df4a7c6316b1d08ee17cd29bd1.png)

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<div class="post-metadata">

**Author:** ![ociepa.ekotox](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@ociepa.ekotox](https://forum.ewelink.cc/u/ociepa.ekotox)\
**Post date:** [November 6, 2024, 2:17am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/58 "2024-11-06T02:17:46Z")

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I’ve checked several times.  
I can’t find the new version.

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<div class="post-metadata">

**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\
**Post date:** [November 6, 2024, 2:47am UTC](https://forum.ewelink.cc/t/zbminir2-firmware-update-fails/70303/59 "2024-11-06T02:47:58Z")

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> [@ociepa.ekotox](#):
>
> I can’t find the new version.

~~Let me quick-check with the team, I just realized I am using a debug version.~~

Could you please try to power cycle the device? If you still can not see the update, please send us logs for a look.

Many thx!

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