# ZB Birge Pro fails after upgrading to 1.7.0

**URL:** <https://forum.ewelink.cc/t/zb-birge-pro-fails-after-upgrading-to-1-7-0/22771>\
**Category:** eWeLink CUBE\
**Created:** [October 11, 2023, 3:15pm UTC](https://forum.ewelink.cc/t/zb-birge-pro-fails-after-upgrading-to-1-7-0/22771 "2023-10-11T15:15:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jenisthomas](https://avatars.discourse-cdn.com/v4/letter/j/a3d4f5/32.png) [@jenisthomas](https://forum.ewelink.cc/u/jenisthomas)\
**Post date:** [October 11, 2023, 3:15pm UTC](https://forum.ewelink.cc/t/zb-birge-pro-fails-after-upgrading-to-1-7-0/22771/1 "2023-10-11T15:15:41Z")

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After upgrading ZigBee Bridge pro to 1.7.0, it fails to

1. Can’t witch on or off any ZB device from app, even if its online
2. Some of the devices are shown offline, even if it’s working . This list changes every time you login to the app  
b) Can’t control any lights from Zig Bee switches

Is there a solution for this?

Or is there a way to refer to old version of firmware?

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**Author:** ![francesco.r](https://avatars.discourse-cdn.com/v4/letter/f/ecccb3/32.png) [@francesco.r](https://forum.ewelink.cc/u/francesco.r)\
**Post date:** [October 11, 2023, 7:32pm UTC](https://forum.ewelink.cc/t/zb-birge-pro-fails-after-upgrading-to-1-7-0/22771/2 "2023-10-11T19:32:19Z")

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Try to restart the router It Is connected to.

I havrave some stability issues too with last firmware; hope they Will solve soon

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**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\
**Post date:** [October 18, 2023, 10:15am UTC](https://forum.ewelink.cc/t/zb-birge-pro-fails-after-upgrading-to-1-7-0/22771/4 "2023-10-18T10:15:39Z")

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> [@mega Please raise your ticket via the help center if help needed](https://forum.ewelink.cc/t/please-raise-your-ticket-via-the-help-center-if-help-needed/13763):
>
> This forum is primarily used for user interaction and free discussion, we highly recommend raising a ticket if you meet any issues, especially software-related ones (APP & other portals $ cloud services), and guidelines needed via the eWeLink help center web portal [https://help.ewelink.cc/hc/en-us](https://help.ewelink.cc/hc/en-us) or feedback channel in the App, and if it’s an issue related to SONOFF devices, rising a ticket here [Submit a ticket : ITEAD Customer Care Center](https://itead.freshdesk.com/support/tickets/new) is the best way to get response timely. We will gradua…

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**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\
**Post date:** [October 18, 2023, 10:15am UTC](https://forum.ewelink.cc/t/zb-birge-pro-fails-after-upgrading-to-1-7-0/22771/5 "2023-10-18T10:15:55Z")

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Closed on October 18, 2023, 10:15am UTC


