# Yeelight gu10 whit bulb error while sync
**URL:** https://forum.ewelink.cc/t/yeelight-gu10-whit-bulb-error-while-sync/9062
**Category:** Uncategorized
**Tags:** app, yeelight
**Created:** [November 24, 2022, 9:17pm UTC](https://forum.ewelink.cc/t/yeelight-gu10-whit-bulb-error-while-sync/9062 "2022-11-24T21:17:37Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@dombros](https://forum.ewelink.cc/u/dombros)
#### Post date: [November 24, 2022, 9:17pm UTC](https://forum.ewelink.cc/t/yeelight-gu10-whit-bulb-error-while-sync/9062/1 "2022-11-24T21:17:37Z")
I have an error while synchronising Yeelight account. I have many yeelight bulb but only 2 of them cannot be added to ewelink, there is any error. Those two bulb are white gu10 type.
YEELIGHT YLDP004-A 5W GU10 Wi-Fi
Is it because they are not supported by the application yet?
I have tried Relink.
I deleted them from yeelight account and add again.
Nothing.
---
### Author:  [@StephenJ](https://forum.ewelink.cc/u/StephenJ)
#### Post date: [November 28, 2022, 3:47am UTC](https://forum.ewelink.cc/t/yeelight-gu10-whit-bulb-error-while-sync/9062/2 "2022-11-28T03:47:57Z")
Hi there, does this issue still exists?
---
### Author:  [@dombros](https://forum.ewelink.cc/u/dombros)
#### Post date: [November 28, 2022, 9:19am UTC](https://forum.ewelink.cc/t/yeelight-gu10-whit-bulb-error-while-sync/9062/3 "2022-11-28T09:19:57Z")
hi, yes, still the same problem.
i have few color gu10, and two color e27 bulb by Yeelight and only two white gu10 (in use) and only those two white gu10 are failling. i heave spare two gu10 white (i bought 4-pack) so i can try on those.
if that helps.
---
### Author:  [@StephenJ](https://forum.ewelink.cc/u/StephenJ)
#### Post date: [November 28, 2022, 9:27am UTC](https://forum.ewelink.cc/t/yeelight-gu10-whit-bulb-error-while-sync/9062/4 "2022-11-28T09:27:50Z")
Hi there, is this YEELIGHT account from this picture you linked in the eWeLink App?
---
### Author:  [@dombros](https://forum.ewelink.cc/u/dombros)
#### Post date: [November 28, 2022, 9:40am UTC](https://forum.ewelink.cc/t/yeelight-gu10-whit-bulb-error-while-sync/9062/5 "2022-11-28T09:40:35Z")
yes, it is
---
### Author:  [@StephenJ](https://forum.ewelink.cc/u/StephenJ)
#### Post date: [November 29, 2022, 3:55am UTC](https://forum.ewelink.cc/t/yeelight-gu10-whit-bulb-error-while-sync/9062/6 "2022-11-29T03:55:12Z")
Hi there, would you please DM me the eWeLink account? Click on my avatar then you can see the message button.
---
### Author:  [@dombros](https://forum.ewelink.cc/u/dombros)
#### Post date: [November 30, 2022, 7:05am UTC](https://forum.ewelink.cc/t/yeelight-gu10-whit-bulb-error-while-sync/9062/7 "2022-11-30T07:05:32Z")
sorry did you get my DM yesterday?
you mean my e-mail address to which I have eWeLink registered?
---
### Author:  [@StephenJ](https://forum.ewelink.cc/u/StephenJ)
#### Post date: [November 30, 2022, 8:30am UTC](https://forum.ewelink.cc/t/yeelight-gu10-whit-bulb-error-while-sync/9062/8 "2022-11-30T08:30:35Z")
Sorry, I don’t think I received it.
The eWeLink account is the account you registered (using email or phone number) and login to the eWeLink app.
---
### Author:  [@StephenJ](https://forum.ewelink.cc/u/StephenJ)
#### Post date: [November 30, 2022, 8:31am UTC](https://forum.ewelink.cc/t/yeelight-gu10-whit-bulb-error-while-sync/9062/9 "2022-11-30T08:31:09Z")
You can view the account in the eWeLink app -Tap Profile
---
### Author:  [@dombros](https://forum.ewelink.cc/u/dombros)
#### Post date: [November 30, 2022, 8:39am UTC](https://forum.ewelink.cc/t/yeelight-gu10-whit-bulb-error-while-sync/9062/10 "2022-11-30T08:39:24Z")
did you get DM from me now?