# Unable to exit Home Assistant App

**URL:** <https://forum.ewelink.cc/t/unable-to-exit-home-assistant-app/207258>\
**Category:** NSPanel Pro\
**Created:** [January 13, 2026, 2:22pm UTC](https://forum.ewelink.cc/t/unable-to-exit-home-assistant-app/207258 "2026-01-13T14:22:39Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![matt653435](https://avatars.discourse-cdn.com/v4/letter/m/ce73a5/32.png) [@matt653435](https://forum.ewelink.cc/u/matt653435)\
**Post date:** [January 13, 2026, 2:22pm UTC](https://forum.ewelink.cc/t/unable-to-exit-home-assistant-app/207258/1 "2026-01-13T14:22:39Z")

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Running NSPanel Pro 120 - v4.1.5 with the Home Assistant F-DROID app to automatically start on boot. This all works perfectly, however i’m unable to exit the app and get back to the nspanel interface or panel settings.

I’ve tried swiping down from the top (and every side) but no joy. Any ideas?

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**Author:** ![hiraven](https://avatars.discourse-cdn.com/v4/letter/h/db5fbb/32.png) [@hiraven](https://forum.ewelink.cc/u/hiraven)\
**Post date:** [January 13, 2026, 3:25pm UTC](https://forum.ewelink.cc/t/unable-to-exit-home-assistant-app/207258/2 "2026-01-13T15:25:08Z")

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Yes, in the ewelink options it is possible to display the accessibility button which allows you to exit Home Assistant :

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/5/5c49a2747df14ae87ea38d521bd053e716df2f7a.png)

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**Author:** ![matt653435](https://avatars.discourse-cdn.com/v4/letter/m/ce73a5/32.png) [@matt653435](https://forum.ewelink.cc/u/matt653435)\
**Post date:** [January 13, 2026, 5:03pm UTC](https://forum.ewelink.cc/t/unable-to-exit-home-assistant-app/207258/3 "2026-01-13T17:03:19Z")

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How would i go about doing this? - From the app?, it shows it’s offline. I think it’s cause the Sonoff Launcher has not started.

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**Author:** ![hiraven](https://avatars.discourse-cdn.com/v4/letter/h/db5fbb/32.png) [@hiraven](https://forum.ewelink.cc/u/hiraven)\
**Post date:** [January 13, 2026, 5:38pm UTC](https://forum.ewelink.cc/t/unable-to-exit-home-assistant-app/207258/4 "2026-01-13T17:38:44Z")

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yes, in the app

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**Author:** ![matt653435](https://avatars.discourse-cdn.com/v4/letter/m/ce73a5/32.png) [@matt653435](https://forum.ewelink.cc/u/matt653435)\
**Post date:** [January 14, 2026, 11:43am UTC](https://forum.ewelink.cc/t/unable-to-exit-home-assistant-app/207258/5 "2026-01-14T11:43:12Z")

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App doesnt see the panel anymore. Seems that the sonoff software has not booted behind the scenes and just boots only HomeAssistant’s app

Anyone know how to factory reset the device with no access via app or settings? - is there a like power cycle 3 times thing?

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**Author:** ![hiraven](https://avatars.discourse-cdn.com/v4/letter/h/db5fbb/32.png) [@hiraven](https://forum.ewelink.cc/u/hiraven)\
**Post date:** [January 14, 2026, 12:08pm UTC](https://forum.ewelink.cc/t/unable-to-exit-home-assistant-app/207258/6 "2026-01-14T12:08:57Z")

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Go to the Home Assistant settings (in Sonoff), scroll down and you’ll see an option “Allow as home screen app”, if it’s not checked, check it and below you’ll have a new option “Change home screen app” and there, if it’s not already selected, choose “nspanel pro”.

Note that I’m referring to the settings in Home Assistant, not those in Sonoff.

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/9/9455a9e1d3e979ffbd2f454e1a26f07c295602d1.jpeg)

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/f/f0c6248e31bb033e78426e399fba8541500b3996.jpeg)

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/d/defa9a58222e624a18b235d7d053a8d25528fd1f.jpeg)

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<div class="post-metadata">

**Author:** ![matt653435](https://avatars.discourse-cdn.com/v4/letter/m/ce73a5/32.png) [@matt653435](https://forum.ewelink.cc/u/matt653435)\
**Post date:** [January 14, 2026, 12:52pm UTC](https://forum.ewelink.cc/t/unable-to-exit-home-assistant-app/207258/7 "2026-01-14T12:52:26Z")

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Thank you so much! that worked perfect

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**Author:** ![hiraven](https://avatars.discourse-cdn.com/v4/letter/h/db5fbb/32.png) [@hiraven](https://forum.ewelink.cc/u/hiraven)\
**Post date:** [January 14, 2026, 2:06pm UTC](https://forum.ewelink.cc/t/unable-to-exit-home-assistant-app/207258/8 "2026-01-14T14:06:43Z")

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I had a problem yesterday when activating this option and I lost access to my Zigbee devices, which is why I was aware of it, it was still very new to me 😅
