# Unable to connect zigbee supported devices to NS Panel pro

**URL:** <https://forum.ewelink.cc/t/unable-to-connect-zigbee-supported-devices-to-ns-panel-pro/28493>\
**Category:** Free discussion\
**Created:** [February 15, 2024, 9:15pm UTC](https://forum.ewelink.cc/t/unable-to-connect-zigbee-supported-devices-to-ns-panel-pro/28493 "2024-02-15T21:15:01Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![kalinhristov](https://avatars.discourse-cdn.com/v4/letter/k/da6949/32.png) [@kalinhristov](https://forum.ewelink.cc/u/kalinhristov)\
**Post date:** [February 15, 2024, 9:15pm UTC](https://forum.ewelink.cc/t/unable-to-connect-zigbee-supported-devices-to-ns-panel-pro/28493/1 "2024-02-15T21:15:01Z")

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Hello All,  
recently I bought NS Panel Pro and I tried to connect it to zigbee TRV valves, but it apparantly appeared not to be possible. Am I doing sth wrong ? Is there any other hardware I am missing to make such pairing?

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**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\
**Post date:** [February 16, 2024, 3:09am UTC](https://forum.ewelink.cc/t/unable-to-connect-zigbee-supported-devices-to-ns-panel-pro/28493/2 "2024-02-16T03:09:03Z")

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I connected five Sonoff TRVZBs to NSPanel Pro without any complications. You do not need any intermediate device. What steps do you take when pairing?

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**Author:** ![kalinhristov](https://avatars.discourse-cdn.com/v4/letter/k/da6949/32.png) [@kalinhristov](https://forum.ewelink.cc/u/kalinhristov)\
**Post date:** [February 16, 2024, 2:22pm UTC](https://forum.ewelink.cc/t/unable-to-connect-zigbee-supported-devices-to-ns-panel-pro/28493/3 "2024-02-16T14:22:25Z")

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The thing is that when I bought the NS Panel Pro, I saw that it can pair any zigbee device. So I bought 3 of these: [https://vi.aliexpress.com/item/1005005952528204.html?spm=a2g0o.order\_list.order\_list\_main.86.269e1802TjTQ4c&gatewayAdapt=glo2vnm](https://vi.aliexpress.com/item/1005005952528204.html?spm=a2g0o.order_list.order_list_main.86.269e1802TjTQ4c&gatewayAdapt=glo2vnm)  
It appears however that both cannot establish a connection between each other.

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**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\
**Post date:** [February 19, 2024, 3:40am UTC](https://forum.ewelink.cc/t/unable-to-connect-zigbee-supported-devices-to-ns-panel-pro/28493/4 "2024-02-19T03:40:38Z")

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These are not the Sonoff devices you bought. What did you expect? Pairing would perhaps work, but controlling them with eWeLink is something else.

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**Author:** ![FedericoDC](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/federicodc/32/3477_2.png) [@FedericoDC](https://forum.ewelink.cc/u/FedericoDC)\
**Post date:** [February 19, 2024, 8:59am UTC](https://forum.ewelink.cc/t/unable-to-connect-zigbee-supported-devices-to-ns-panel-pro/28493/5 "2024-02-19T08:59:45Z")

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I am sad to say “welcome to the club” of all of us who, just like you, read “works with almost everything” and took it as a fact…