# TRVZB can not be connected to NSPanel Pro

**URL:** https://forum.ewelink.cc/t/trvzb-can-not-be-connected-to-nspanel-pro/26652
**Category:** Free discussion
**Created:** [January 4, 2024, 6:22pm UTC](https://forum.ewelink.cc/t/trvzb-can-not-be-connected-to-nspanel-pro/26652 "2024-01-04T18:22:32Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![peter.horvath](https://avatars.discourse-cdn.com/v4/letter/p/58f4c7/32.png) [@peter.horvath](https://forum.ewelink.cc/u/peter.horvath)
#### Post date: [January 4, 2024, 6:22pm UTC](https://forum.ewelink.cc/t/trvzb-can-not-be-connected-to-nspanel-pro/26652/1 "2024-01-04T18:22:32Z")

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Can you please hep me to solve the above issue?  
SNZB-02P can be connected, however TRVZB is nor recognised by NSPanel Pro.  
Thank you

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### Author: ![FedericoDC](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/federicodc/32/3477_2.png) [@FedericoDC](https://forum.ewelink.cc/u/FedericoDC)
#### Post date: [January 4, 2024, 7:06pm UTC](https://forum.ewelink.cc/t/trvzb-can-not-be-connected-to-nspanel-pro/26652/2 "2024-01-04T19:06:46Z")

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it is likely because of the firmware version of the NSPanel Pro, try updating to the newest. After that, when you put the Panel in PAiring search, activate the pairing of the TRV and wait A LOT 🙂 without touching anything

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### Author: ![peter.horvath](https://avatars.discourse-cdn.com/v4/letter/p/58f4c7/32.png) [@peter.horvath](https://forum.ewelink.cc/u/peter.horvath)
#### Post date: [January 5, 2024, 3:20pm UTC](https://forum.ewelink.cc/t/trvzb-can-not-be-connected-to-nspanel-pro/26652/3 "2024-01-05T15:20:26Z")

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Thank you for your help. It is working
