# Travelling with NSPanel

**URL:** <https://forum.ewelink.cc/t/travelling-with-nspanel/27306>\
**Category:** Free discussion\
**Tags:** app\
**Created:** [January 19, 2024, 2:56am UTC](https://forum.ewelink.cc/t/travelling-with-nspanel/27306 "2024-01-19T02:56:12Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\
**Post date:** [January 19, 2024, 2:56am UTC](https://forum.ewelink.cc/t/travelling-with-nspanel/27306/1 "2024-01-19T02:56:12Z")

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I woke up around 03:30 and found out from the NSPanel screen that it was 10:30 on a sunny day with a temperature of 22 degrees Celsius. The joy of the unexpected change in weather was short-lived as the view outside the window was still snowy and wintry. Unexpectedly, my NSPanel changed location and moved to Guangzhou, China. I wish I were moved along with it. I always wanted to take a trip and see the view from the Canton Tower 😁  
Now the question is, what happened? Was it a glitch in the eWeLink platform or a security breach?

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**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\
**Post date:** [January 19, 2024, 3:43am UTC](https://forum.ewelink.cc/t/travelling-with-nspanel/27306/2 "2024-01-19T03:43:41Z")

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Hi Jam3,

Sorry for the inconvenience in this case.

Do you mind sharing your device ID with us so we can investigate your issue? You DM me the info.

Yours,  
Ward

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**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\
**Post date:** [January 19, 2024, 8:14am UTC](https://forum.ewelink.cc/t/travelling-with-nspanel/27306/3 "2024-01-19T08:14:46Z")

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Hello Ward,

The device ID is dcdce008-6960-4225-a457-b42cf5abe31e.

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**Author:** ![vesel0sve](https://avatars.discourse-cdn.com/v4/letter/v/a4c791/32.png) [@vesel0sve](https://forum.ewelink.cc/u/vesel0sve)\
**Post date:** [October 22, 2026, 8:56am UTC](https://forum.ewelink.cc/t/travelling-with-nspanel/27306/4 "2026-10-22T08:56:39Z")

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Same issue here on NSPanel (non-Pro), firmware 1.6.0.  
Location stuck on Guangzhou, real location detected correctly on tap but cannot be saved.  
Widgets do not save either. Factory reset, re-pairing and different phones (iOS/Android) did not help.  
Device ID: 1001eb8434