# Sonoff devices (NSPanel Pro & ZBBridge-U) do not act as Matter Hub — Matter devices appear only in LAN mode

**URL:** <https://forum.ewelink.cc/t/sonoff-devices-nspanel-pro-zbbridge-u-do-not-act-as-matter-hub-matter-devices-appear-only-in-lan-mode/206556>\
**Category:** Free discussion\
**Tags:** nspanel, matter\
**Created:** [November 14, 2025, 10:03pm UTC](https://forum.ewelink.cc/t/sonoff-devices-nspanel-pro-zbbridge-u-do-not-act-as-matter-hub-matter-devices-appear-only-in-lan-mode/206556 "2025-11-14T22:03:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Tamer\_Salah](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/tamer_salah/32/4047_2.png) [@Tamer\_Salah](https://forum.ewelink.cc/u/Tamer_Salah)\
**Post date:** [November 14, 2025, 10:03pm UTC](https://forum.ewelink.cc/t/sonoff-devices-nspanel-pro-zbbridge-u-do-not-act-as-matter-hub-matter-devices-appear-only-in-lan-mode/206556/1 "2025-11-14T22:03:37Z")

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Hello eWeLink team,

I’m a long-time Sonoff user and an active eWeLink Web Plan subscriber. I need help with Matter hub functionality: my Sonoff devices do not act as Matter hubs for Matter devices — Matter devices only appear in the eWeLink app as _LAN-only_ devices and show **no supported hub**.

**Environment**

- Account: (eWeLink Web Plan subscriber)

- NSPanel Pro — firmware **4.1.2**

- ZBBridge-U — firmware **1.16.0**

- eWeLink mobile app (current/latest app build on my device)

- Tested Matter device: simple Matter smart plug (used for verification)

- Workaround that _does_ work: installing **eWeLink Cast** on a tablet makes that tablet act as a real Matter hub and Matter devices show correctly.

**Problem summary**

- Expected: NSPanel Pro and ZBBridge-U should be recognized and act as Matter hubs (so Matter devices can be added and managed via the eWeLink app through those hubs).

- Observed: When I add Matter devices, they appear in the eWeLink app only in _LAN mode_ and are not associated with a supported hub. As a result, full Matter functionality through Sonoff hardware is not available. The only practical hub workaround is eWeLink Cast on a tablet.

**Steps to reproduce**

1. Ensure NSPanel Pro (FW 4.1.2) and ZBBridge-U (FW 1.16.0) are online and updated.

2. Open eWeLink app and attempt to add a Matter device (I tested with a Matter plug).

3. Complete the commissioning process for the Matter device.

4. Observe the device entry in the eWeLink app: the device shows as LAN-only and there is no indication that NSPanel Pro or ZBBridge-U is acting as the Matter hub.

**Actual behavior**

- Matter device is visible in the app but only in LAN mode.

- No hub is shown as the Matter controller for those devices.

- Full Matter features / cloud-control through Sonoff hardware are not available.

**Expected behavior**

- NSPanel Pro and/or ZBBridge-U should be able to act as the Matter hub/controller so that Matter devices appear as managed through the Sonoff/eWeLink hub (not just LAN-only).

- Matter devices should show the hub association and provide full functionality through the eWeLink app without requiring eWeLink Cast.

**Notes / additional observations**

- I verified both Sonoff devices are on the latest firmware mentioned above.

- Using eWeLink Cast on a tablet successfully provides hub behavior (i.e., the tablet becomes a working Matter hub and devices show correctly). This suggests the app/hub implementation works in at least that configuration.

- This issue affects the product user experience because physical Sonoff devices (NSPanel Pro, ZBBridge-U) are expected to be able to operate as Matter hubs.

**What I can provide**

- Screenshots of the device listing (showing LAN-only).

- App logs, device logs, and timestamps if needed.

- Exact eWeLink app version and platform (iOS/Android) on request.

Please investigate and let me know if you need specific logs or a packet capture. I can provide any additional diagnostic data you request.

Thanks in advance for your help — feel free to ask for any other details.

Best regards,  
Tamer

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**Author:** ![Tamer\_Salah](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/tamer_salah/32/4047_2.png) [@Tamer\_Salah](https://forum.ewelink.cc/u/Tamer_Salah)\
**Post date:** [November 23, 2025, 7:03am UTC](https://forum.ewelink.cc/t/sonoff-devices-nspanel-pro-zbbridge-u-do-not-act-as-matter-hub-matter-devices-appear-only-in-lan-mode/206556/2 "2025-11-23T07:03:26Z")

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dear ewelink team , any update about the above ?

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**Author:** ![spoustaml](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@spoustaml](https://forum.ewelink.cc/u/spoustaml)\
**Post date:** [April 5, 2026, 6:56am UTC](https://forum.ewelink.cc/t/sonoff-devices-nspanel-pro-zbbridge-u-do-not-act-as-matter-hub-matter-devices-appear-only-in-lan-mode/206556/3 "2026-04-05T06:56:18Z")

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is it possible for Most ultra to work as a matter hub . similar to panel or ihost? I would like it to be able to be used to connect metter devices and be able to use them in the Ewelink app
