Hey, friend, happy that isolate the echo works.
Just like my post upper, we are working with the Alexa team to locate the possible reason of this issue, would you please help us with the issue locate progress? Some info and test to-do needed, let me know if it’s OK to you.
Thank you in advance.
Hey, friend, happy that cut the power of the echo works.
Just like my post below, we are working with the Alexa team to locate the possible reason of this issue, would you please help us with the issue locate progress? Some info and test to-do needed, let me know if it’s OK to you.
Thank you in advance.
Hi, I am happy to help. Let me know what you need.
Best regards
I have mikrotik and never get the errors … I have only 20 devices
Dear Daniel,
Echo dot Alexa version 1 only allows working in 2.4Gz. I have like 5 sonoff 3.5.0. I can’t change the firmware.
Thank you, will get back to you if we and Alexa need more details.
Yo he tenido en mismo problema, lo que hago es que cada vez que uno falla, configuro el router para que le asigne una dirección arriba de los .200 con esto dejan de dar el problema.
So after 2-3 weeks of no issues, things are rebooting again, the catalyst was having to restart my router this evening, immediately after it rebooting I can see the NSpanel randomly restarting and I’m waiting to see which other lights in the house are now effected.
Are you any further forward in resolving this significant bug in your product?
We have clues to find out the root cause, please be patient and I believe that the issue will be fixed soon!
I have a total of 15 Sonoff Mini, I updated them to 3.7.0 firmware except for one which is still 3.6.0, and guess what the 3.6.0 is working without any issue while the 3.7.0 randomly turns off. So it’s clear the latest firmware 3.7.0 had some bugs which are causing this issue.
So why don’t you (developers at sonoff) just check the changelog of 3.7.0 with 3.6.0 and find out what set of code changes caused this issue rather than rolling out new updates suspecting issues with Alexa and network, etc, and in meantime roll back the firmware to 3.6.0 if that is possible.
It started to happen yesterday to me too. Randomly disconnecting.
Happening here too
Seems as if power drops
You see the Wi-Fi led blink