# SonOff Cam-S2 not showing up in Insight tab **URL:** \ **Category:** Android\ **Created:** [November 17, 2024, 9:21am UTC](https://forum.ewelink.cc/t/sonoff-cam-s2-not-showing-up-in-insight-tab/90093 "2024-11-17T09:21:22Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![anders.morup](https://avatars.discourse-cdn.com/v4/letter/a/34f0e0/32.png) [@anders.morup](https://forum.ewelink.cc/u/anders.morup)\ **Post date:** [November 17, 2024, 9:21am UTC](https://forum.ewelink.cc/t/sonoff-cam-s2-not-showing-up-in-insight-tab/90093/1 "2024-11-17T09:21:22Z")
I bought the new SonOff Cam-S2 and connected it to my eWeLink setup - that worked just fine. BUT the camera does not show up on my “Insights” tab, despite the “Camera Live View” being active. If I tab it, it says “No available devices” and no action is possible. What am I doing wrong? And as a side question - what does the “Indicator” setting in the camera menu do? Thanks ---
**Author:** ![jose8855](https://avatars.discourse-cdn.com/v4/letter/j/91b2a8/32.png) [@jose8855](https://forum.ewelink.cc/u/jose8855)\ **Post date:** [January 11, 2025, 8:16am UTC](https://forum.ewelink.cc/t/sonoff-cam-s2-not-showing-up-in-insight-tab/90093/2 "2025-01-11T08:16:25Z")
The same is happening to me, I can view the video from ewelink app and even from VLC but not working from Ihost embeeded view. ---
**Author:** ![spoustaml](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@spoustaml](https://forum.ewelink.cc/u/spoustaml)\ **Post date:** [January 12, 2025, 12:03pm UTC](https://forum.ewelink.cc/t/sonoff-cam-s2-not-showing-up-in-insight-tab/90093/3 "2025-01-12T12:03:38Z")
I have the same problem, I can’t set a static IP address. ---
**Author:** ![spoustaml](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@spoustaml](https://forum.ewelink.cc/u/spoustaml)\ **Post date:** [January 15, 2025, 6:42am UTC](https://forum.ewelink.cc/t/sonoff-cam-s2-not-showing-up-in-insight-tab/90093/4 "2025-01-15T06:42:19Z")
Erin (Support) Jan 15, 2025, 14:29 GMT+8 Hello, We are sorry that the CAM-S2 does not currently support the Live View on the Insight page. Please rest assured that your feedback has been properly recorded, and we will work on providing support for this feature in future updates. Thank you for your patience and understanding. Best regards, ---
**Author:** ![songal](https://avatars.discourse-cdn.com/v4/letter/s/c67d28/32.png) [@songal](https://forum.ewelink.cc/u/songal)\ **Post date:** [April 9, 2025, 10:25am UTC](https://forum.ewelink.cc/t/sonoff-cam-s2-not-showing-up-in-insight-tab/90093/5 "2025-04-09T10:25:25Z")
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**Author:** ![songal](https://avatars.discourse-cdn.com/v4/letter/s/c67d28/32.png) [@songal](https://forum.ewelink.cc/u/songal)\ **Post date:** [April 9, 2025, 10:25am UTC](https://forum.ewelink.cc/t/sonoff-cam-s2-not-showing-up-in-insight-tab/90093/6 "2025-04-09T10:25:37Z")
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**Author:** ![songal](https://avatars.discourse-cdn.com/v4/letter/s/c67d28/32.png) [@songal](https://forum.ewelink.cc/u/songal)\ **Post date:** [April 9, 2025, 10:27am UTC](https://forum.ewelink.cc/t/sonoff-cam-s2-not-showing-up-in-insight-tab/90093/7 "2025-04-09T10:27:34Z")
Supported. ---
**Author:** ![anders.morup](https://avatars.discourse-cdn.com/v4/letter/a/34f0e0/32.png) [@anders.morup](https://forum.ewelink.cc/u/anders.morup)\ **Post date:** [November 25, 2025, 8:45pm UTC](https://forum.ewelink.cc/t/sonoff-cam-s2-not-showing-up-in-insight-tab/90093/8 "2025-11-25T20:45:59Z")
@songal Yes - works fine now - thanks! (And sorry for late feedback) ---
**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\ **Post date:** [December 1, 2025, 7:06am UTC](https://forum.ewelink.cc/t/sonoff-cam-s2-not-showing-up-in-insight-tab/90093/9 "2025-12-01T07:06:40Z")