# Sonoff Basic R2 does not connect to the router **URL:** \ **Category:** Free discussion\ **Created:** [September 25, 2023, 8:16pm UTC](https://forum.ewelink.cc/t/sonoff-basic-r2-does-not-connect-to-the-router/22159 "2023-09-25T20:16:59Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![emaborsa](https://avatars.discourse-cdn.com/v4/letter/e/ba9def/32.png) [@emaborsa](https://forum.ewelink.cc/u/emaborsa)\ **Post date:** [September 25, 2023, 8:16pm UTC](https://forum.ewelink.cc/t/sonoff-basic-r2-does-not-connect-to-the-router/22159/1 "2023-09-25T20:16:59Z")
Hi, I’ve just bought a Sonoff Basic R2, have been able to pair it but the device does not connect to the roueter, it stays offline, it blinks one short every two seconds. I fear it is not possible with my router, a Huawei B353. Possile? Ideas? ---
**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\ **Post date:** [September 27, 2023, 6:25am UTC](https://forum.ewelink.cc/t/sonoff-basic-r2-does-not-connect-to-the-router/22159/2 "2023-09-27T06:25:44Z")
> [@mega Please raise your ticket via the help center if help needed](https://forum.ewelink.cc/t/please-raise-your-ticket-via-the-help-center-if-help-needed/13763): > > This forum is primarily used for user interaction and free discussion, we highly recommend raising a ticket if you meet any issues, especially software-related ones (APP & other portals $ cloud services), and guidelines needed via the eWeLink help center web portal [https://help.ewelink.cc/hc/en-us](https://help.ewelink.cc/hc/en-us) or feedback channel in the App, and if it’s an issue related to SONOFF devices, rising a ticket here [Submit a ticket : ITEAD Customer Care Center](https://itead.freshdesk.com/support/tickets/new) is the best way to get response timely. We will gradua… ---
**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\ **Post date:** [September 27, 2023, 6:25am UTC](https://forum.ewelink.cc/t/sonoff-basic-r2-does-not-connect-to-the-router/22159/3 "2023-09-27T06:25:48Z")