# Smart Wall Switch M5 randomly disconnects

**URL:** <https://forum.ewelink.cc/t/smart-wall-switch-m5-randomly-disconnects/19677>\
**Category:** Uncategorized\
**Tags:** m5\
**Created:** [July 16, 2023, 7:37am UTC](https://forum.ewelink.cc/t/smart-wall-switch-m5-randomly-disconnects/19677 "2023-07-16T07:37:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![levani9191](https://avatars.discourse-cdn.com/v4/letter/l/3d9bf3/32.png) [@levani9191](https://forum.ewelink.cc/u/levani9191)\
**Post date:** [July 16, 2023, 7:37am UTC](https://forum.ewelink.cc/t/smart-wall-switch-m5-randomly-disconnects/19677/1 "2023-07-16T07:37:48Z")

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Hello,

I have about 20+ M5 smart switches at home and the problem is that most of these devices randomly disconnect from time to time. The light flashes, and I can’t reconnect using the ewelink app. When I try to I get the following message every time.

 ![Screenshot_20230429_121535_eWeLink](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/b/b8d5207a3931bb994d4265d54c1c7aaa9ed72d55.jpeg)

I have checked many times that the wifi is ok and also the number of connected devices is not an issue.

The only workaround I have found so far is to unmount the device and mount it again manually.

Is there any permanent solution?

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**Author:** ![nagysemmi04](https://avatars.discourse-cdn.com/v4/letter/n/90ced4/32.png) [@nagysemmi04](https://forum.ewelink.cc/u/nagysemmi04)\
**Post date:** [July 17, 2023, 6:21am UTC](https://forum.ewelink.cc/t/smart-wall-switch-m5-randomly-disconnects/19677/2 "2023-07-17T06:21:53Z")

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Unfortunately, I have a same problem. I have mixed the old and new Sonoff sensors all around the house, but only the new type sensors/switches with the LCD display, disconnects from the wifi. The rest of them still online. Very annoying

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**Author:** ![andrew.w.symons](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@andrew.w.symons](https://forum.ewelink.cc/u/andrew.w.symons)\
**Post date:** [July 24, 2023, 9:20am UTC](https://forum.ewelink.cc/t/smart-wall-switch-m5-randomly-disconnects/19677/3 "2023-07-24T09:20:12Z")

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I have the same issue with wall switches. They work for a while then disconnect. For me the WiFi light is solid blue. The nearest mesh WiFi access point is only a couple of metres away.
