# 👨‍💻‍【Release Note】eWeLink CUBE on iHost Version History

**URL:** <https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376>\
**Category:** eWeLink CUBE\
**Tags:** ihost\
**Created:** [May 12, 2023, 12:30pm UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376 "2023-05-12T12:30:32Z")\
**Posts on this page:** 20\
**Page:** 38

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**Author:** ![SuiKa](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/suika/32/8656_2.png) [@SuiKa](https://forum.ewelink.cc/u/SuiKa)\
**Post date:** [December 26, 2024, 1:13pm UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/824 "2024-12-26T13:13:26Z")

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Are you using iHost Cast in Sonoff NSPanel Pro?

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**Author:** ![renatoyamane](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@renatoyamane](https://forum.ewelink.cc/u/renatoyamane)\
**Post date:** [December 26, 2024, 1:17pm UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/825 "2024-12-26T13:17:45Z")

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I’m using the link Web Shortcut with the LAN Autodiscover as instructed [here](https://sonoff.tech/product-review/tutorial/how-to-use-the-new-web-shortcut-feature-in-nspanel-pro-v3-7-0/), that found my iHost:

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/f/f0184aa2b9641f4b4d0ba748838bf35924042a78.jpeg)

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<div class="post-metadata">

**Author:** ![SuiKa](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/suika/32/8656_2.png) [@SuiKa](https://forum.ewelink.cc/u/SuiKa)\
**Post date:** [December 26, 2024, 1:20pm UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/826 "2024-12-26T13:20:44Z")

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Got it.  
We’ll send it to NS Panel Pro team.

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**Author:** ![renatoyamane](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@renatoyamane](https://forum.ewelink.cc/u/renatoyamane)\
**Post date:** [December 26, 2024, 1:22pm UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/827 "2024-12-26T13:22:31Z")

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Thanks.  
This another one is just a cosmetic issue, where iHost is showing NSPanel as a different product:

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/f/fb799d9419b7ebd896601be254e6f8ece70d6144.png)

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<div class="post-metadata">

**Author:** ![SuiKa](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/suika/32/8656_2.png) [@SuiKa](https://forum.ewelink.cc/u/SuiKa)\
**Post date:** [December 26, 2024, 1:25pm UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/828 "2024-12-26T13:25:53Z")

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Can you give us the model of the NSPanle Pro in iHost?  
We’ll check if the pic url is wrong.

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/8/85f6c2966d7973f3d7995b085bd7d0389462c4e8.png)

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<div class="post-metadata">

**Author:** ![renatoyamane](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@renatoyamane](https://forum.ewelink.cc/u/renatoyamane)\
**Post date:** [December 26, 2024, 1:28pm UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/829 "2024-12-26T13:28:31Z")

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> [@SuiKa](#):
>
> Can you give us the model of the NSPanle Pro in iHost?

Here it’s:

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/0/060f700289aff033e4e748c97451d9aa45fd66b3.png)

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<div class="post-metadata">

**Author:** ![SuiKa](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/suika/32/8656_2.png) [@SuiKa](https://forum.ewelink.cc/u/SuiKa)\
**Post date:** [December 26, 2024, 1:29pm UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/830 "2024-12-26T13:29:36Z")

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Got it.  
We’ll check it for you.

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<div class="post-metadata">

**Author:** ![renatoyamane](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@renatoyamane](https://forum.ewelink.cc/u/renatoyamane)\
**Post date:** [December 26, 2024, 2:01pm UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/831 "2024-12-26T14:01:19Z")

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Just to share that I finally started to find some OTA updates on 2.4.1 👍  
It’s a bit slow, but it’s working!

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/8/8df35c435e4f063e830135d2093bc0cbee8688d2.png)

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**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\
**Post date:** [December 27, 2024, 3:51am UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/832 "2024-12-27T03:51:35Z")

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Split this topic on December 27, 2024, 3:51am UTC

A post was split to a new topic: [[eWeLink Cube] Add CAST Chart for Air Quality Sensors](https://forum.ewelink.cc/t/ewelink-cube-add-cast-chart-for-air-quality-sensors/111256)

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**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\
**Post date:** [December 27, 2024, 3:54am UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/833 "2024-12-27T03:54:01Z")

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Split this topic on December 27, 2024, 3:54am UTC

A post was split to a new topic: [[eWeLink CUBE] Optimize Offline Device Cards on CAST Dashboards](https://forum.ewelink.cc/t/ewelink-cube-optimize-offline-device-cards-on-cast-dashboards/111258)

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<div class="post-metadata">

**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\
**Post date:** [December 30, 2024, 2:00am UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/834 "2024-12-30T02:00:10Z")

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Split this topic on December 30, 2024, 2:00am UTC

12 posts were split to a new topic: [OTA issue on eWeLink CUBE](https://forum.ewelink.cc/t/ota-issue-on-ewelink-cube/112716)

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<div class="post-metadata">

**Author:** ![SuiKa](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/suika/32/8656_2.png) [@SuiKa](https://forum.ewelink.cc/u/SuiKa)\
**Post date:** [December 27, 2024, 1:58am UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/838 "2024-12-27T01:58:42Z")

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Yes.  
We’re working on it now.  
And will support it soon.

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<div class="post-metadata">

**Author:** ![SuiKa](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/suika/32/8656_2.png) [@SuiKa](https://forum.ewelink.cc/u/SuiKa)\
**Post date:** [December 27, 2024, 2:00am UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/839 "2024-12-27T02:00:50Z")

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Thanks for the suggestion.  
We’ll verify the effect of add the red color.  
If it’s working, then it’ll merge into version soon.

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<div class="post-metadata">

**Author:** ![SuiKa](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/suika/32/8656_2.png) [@SuiKa](https://forum.ewelink.cc/u/SuiKa)\
**Post date:** [December 27, 2024, 2:05am UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/840 "2024-12-27T02:05:47Z")

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> [@renatoyamane](#):
>
> This another one is just a cosmetic issue, where iHost is showing NSPanel as a different product:

Open the control page you should see a fresh button for the pic.  
See if refresh it corrects the pic?

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/2/25a9940300418cb4898c73bfba490c6c4b76a92e.png)

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<div class="post-metadata">

**Author:** ![yehor.savula](https://avatars.discourse-cdn.com/v4/letter/y/7ab992/32.png) [@yehor.savula](https://forum.ewelink.cc/u/yehor.savula)\
**Post date:** [December 27, 2024, 2:16am UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/841 "2024-12-27T02:16:29Z")

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I also found out very strange issue, that device status is updating, but I can’t control the TRVZB it shows next message and I’m getting 500 error with message: “device response timeout”

 ![Снимок экрана 2024-12-27 031255](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/0/086194e05d190cf04083651b5ee2314649d1b00c.png)

But at the same time, if I’ll change mode manually touching the button, status will be updated.  
In settings RSSI is in a Good state (-73 dBm)

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<div class="post-metadata">

**Author:** ![SuiKa](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/suika/32/8656_2.png) [@SuiKa](https://forum.ewelink.cc/u/SuiKa)\
**Post date:** [December 27, 2024, 2:26am UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/843 "2024-12-27T02:26:01Z")

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Some certain period of OTA we’ll stop process any command from the iHost to the device.  
So some control failure are expected.  
Keep the OTA going, if after the OTA the problem persist, let us know.

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<div class="post-metadata">

**Author:** ![SuiKa](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/suika/32/8656_2.png) [@SuiKa](https://forum.ewelink.cc/u/SuiKa)\
**Post date:** [December 27, 2024, 6:27am UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/844 "2024-12-27T06:27:04Z")

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> [@renatoyamane](#):
>
> Sent now from the app.

App team checked the log.  
Confirm that the offline was caused by network flipping.  
Seems like all your device became offline.

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<div class="post-metadata">

**Author:** ![renatoyamane](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@renatoyamane](https://forum.ewelink.cc/u/renatoyamane)\
**Post date:** [December 27, 2024, 8:53am UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/845 "2024-12-27T08:53:13Z")

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> [@SuiKa](#):
>
> Confirm that the offline was caused by network flipping.  
> Seems like all your device became offline.

Hi, what do you mean by “network flipping”?

They always become offline one after another, but never all on the same time.

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<div class="post-metadata">

**Author:** ![renatoyamane](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@renatoyamane](https://forum.ewelink.cc/u/renatoyamane)\
**Post date:** [December 27, 2024, 9:05am UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/846 "2024-12-27T09:05:54Z")

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> [@SuiKa](#):
>
> Open the control page you should see a fresh button for the pic

For NSPanel Pro on repeating mode, that refresh button is not available.

Restarting iHost didn’t refresh the picture.

 ![20241227_090231-COLLAGE~2](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/0/0d82905918e4ad79cacd6d7b5a1f406633a9fb25.jpeg)

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<div class="post-metadata">

**Author:** ![renatoyamane](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@renatoyamane](https://forum.ewelink.cc/u/renatoyamane)\
**Post date:** [December 27, 2024, 8:57pm UTC](https://forum.ewelink.cc/t/release-note-ewelink-cube-on-ihost-version-history/16376/852 "2024-12-27T20:57:21Z")

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> [@SuiKa](#):
>
> App team checked the log.  
> Confirm that the offline was caused by network flipping.  
> Seems like all your device became offline

I guess I found the reason…

When my router has the VPN on, all 5 devices (Sonoff light switches TX) starts to become OFFLINE and ONLINE in sequence.

No other device have this behavior.

Nest Thermostats are working fine when the VPN is on.  
Ring Intercom is working fine when the VPN is on.

Could you please ask your app team why they need a direct connection to these devices?  
Using a VPN connection for the smart device should be fine, and it would be better for user privacy.

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