# Problem with matter hub nspanel pro **URL:** \ **Category:** Free discussion\ **Tags:** matter\ **Created:** [June 7, 2024, 9:43am UTC](https://forum.ewelink.cc/t/problem-with-matter-hub-nspanel-pro/35446 "2024-06-07T09:43:09Z")\ **Posts on this page:** 6\ **Page:** 2
**Author:** ![Tamer\_Salah](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/tamer_salah/32/4047_2.png) [@Tamer\_Salah](https://forum.ewelink.cc/u/Tamer_Salah)\ **Post date:** [June 7, 2024, 9:45pm UTC](https://forum.ewelink.cc/t/problem-with-matter-hub-nspanel-pro/35446/21 "2024-06-07T21:45:40Z")
![alexa 1](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/2/24b2d2e4c96be0f6cac990dd1e97697e272c2447.png) ![alexa 2](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/6/6c86529340b04334ee66a900898e0d0c694be31a.png) ![alexa 3](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/9/946bf355c5076fa31934a533d365df02da674f7e.png) ![alexa 4](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/2/20eedfb27ce99b57b2ef8f3b1728f5d7391d54c9.png) i hope these photos will help you to share from alexa to ewelink using a code not a QR ---
**Author:** ![Tamer\_Salah](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/tamer_salah/32/4047_2.png) [@Tamer\_Salah](https://forum.ewelink.cc/u/Tamer_Salah)\ **Post date:** [June 7, 2024, 9:54pm UTC](https://forum.ewelink.cc/t/problem-with-matter-hub-nspanel-pro/35446/22 "2024-06-07T21:54:01Z")
do the steps above after you pair Philips hue bridge with alexa , after bridge being added go to the device setting of the bridge and follow steps ---
**Author:** ![Pepcid](https://avatars.discourse-cdn.com/v4/letter/p/13edae/32.png) [@Pepcid](https://forum.ewelink.cc/u/Pepcid)\ **Post date:** [June 8, 2024, 8:54am UTC](https://forum.ewelink.cc/t/problem-with-matter-hub-nspanel-pro/35446/23 "2024-06-08T08:54:50Z")
I tried as you mentioned from Alexa but doesn’t work, I think is a problem with NSPanel / EWeLink. ![IMG_2453](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/8/81499912b79ed7be86da2d9debda3dd0984d4a2a.png) ---
**Author:** ![Pepcid](https://avatars.discourse-cdn.com/v4/letter/p/13edae/32.png) [@Pepcid](https://forum.ewelink.cc/u/Pepcid)\ **Post date:** [June 8, 2024, 8:57am UTC](https://forum.ewelink.cc/t/problem-with-matter-hub-nspanel-pro/35446/24 "2024-06-08T08:57:17Z")
Anyway, my idea was to have NSPanel to do automations, and Alexa to turn on off bulbs lights via voice( this part works). NSPanel → Hue (via matter) (doesn’t work) Alexa → Hue (via matter) (works) If EWeLink doesn’t work I will switch to another display, maybe Home assist and a tablet ---
**Author:** ![Pepcid](https://avatars.discourse-cdn.com/v4/letter/p/13edae/32.png) [@Pepcid](https://forum.ewelink.cc/u/Pepcid)\ **Post date:** [June 8, 2024, 12:58pm UTC](https://forum.ewelink.cc/t/problem-with-matter-hub-nspanel-pro/35446/25 "2024-06-08T12:58:49Z")
Works now with the way you told me, I don’t know what is goin on, still 0 device found. ![IMG_2456](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/5/5dafcdbefe36bd59cbb39a713790390b85758d6b.jpeg) ![IMG_2457](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/d/d086dff09cfa635ff43b07041a3518045df5bf55.png) ![IMG_2458](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/8/84abfa16b2412a3f324c7397a7afc34179c39308.png) ---
**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\ **Post date:** [June 12, 2024, 2:55am UTC](https://forum.ewelink.cc/t/problem-with-matter-hub-nspanel-pro/35446/26 "2024-06-12T02:55:53Z")
> [@Pepcid](#): > > 0 device found What kind of lights are you using with Hue Bridge? [Previous page](https://forum.ewelink.cc/t/problem-with-matter-hub-nspanel-pro/35446.md?page=1)