# Problem with finding the device **URL:** \ **Category:** Free discussion\ **Created:** [March 22, 2024, 6:49pm UTC](https://forum.ewelink.cc/t/problem-with-finding-the-device/29807 "2024-03-22T18:49:06Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![elisallakova](https://avatars.discourse-cdn.com/v4/letter/e/5fc32e/32.png) [@elisallakova](https://forum.ewelink.cc/u/elisallakova)\ **Post date:** [March 22, 2024, 6:49pm UTC](https://forum.ewelink.cc/t/problem-with-finding-the-device/29807/1 "2024-03-22T18:49:07Z")
Hello there! Yesterday I bought sonoff ZB mini extreme (zigbee smart switch). I connected the wires and I’m sure it’s right because I connected the device to bulb which shines. However I find difficulty with connecting the device through the ewelink app. I tried so many times, with quick connection, compatible pairing but nothing helps. It searches the devise for 2/3 minutes then it says “Device not found”. I tried to scan the qr code on the device but it says it’s not valid. What I am supposed to do. How to add the device in the app? ---
**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\ **Post date:** [March 23, 2024, 2:40am UTC](https://forum.ewelink.cc/t/problem-with-finding-the-device/29807/2 "2024-03-23T02:40:07Z")
Your device requires a Zigbee bridge to connect. Have you got such a bridge? ---
**Author:** ![elisallakova](https://avatars.discourse-cdn.com/v4/letter/e/5fc32e/32.png) [@elisallakova](https://forum.ewelink.cc/u/elisallakova)\ **Post date:** [March 23, 2024, 4:41am UTC](https://forum.ewelink.cc/t/problem-with-finding-the-device/29807/3 "2024-03-23T04:41:54Z")
No, I don’t have such thing. I suggest the fault is all mine, because I accidentally bumped into video where only the switch was connected and there was no problem with connecting in the app. I ordered the switch from aliexpress if it does matter but I assume I have to buy this bridge which is separate device. Did I get it right? Thanks in advance ---
**Author:** ![0o0o0o0](https://avatars.discourse-cdn.com/v4/letter/0/dec6dc/32.png) [@0o0o0o0](https://forum.ewelink.cc/u/0o0o0o0)\ **Post date:** [March 24, 2024, 10:27am UTC](https://forum.ewelink.cc/t/problem-with-finding-the-device/29807/4 "2024-03-24T10:27:36Z")
You need a bridge for this device, but Sonoff offers many interesting devices that connect directly via WiFi. Similar to ZB mini extreme is: > **[MINIR4 - SONOFF Official](https://sonoff.tech/product/diy-smart-switches/minir4/)** > > SONOFF smallest WiFi smart switch ever, fits in various boxes, even the smallest European standard ones. Added 'Detach Relay' mode, which means the states of external switches and relay are separated, so operating the external switch button won't... which does not require a bridge. You were simply unlucky that in your first contact with this company’s products you came across a specific product that has some advantages but some disadvantages 😉 ---
**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\ **Post date:** [March 24, 2024, 10:33am UTC](https://forum.ewelink.cc/t/problem-with-finding-the-device/29807/5 "2024-03-24T10:33:14Z")
In the long run, the Zigbee bridge will come in handy, as it will serve to expand the system. And let it be the Sonoff ZBBridge Pro version. A cheaper solution is the @0o0o0o0 proposal, if you can return the ZBMINI or swap. ---
**Author:** ![vincent.verfaillie](https://avatars.discourse-cdn.com/v4/letter/v/a698b9/32.png) [@vincent.verfaillie](https://forum.ewelink.cc/u/vincent.verfaillie)\ **Post date:** [April 8, 2025, 11:45am UTC](https://forum.ewelink.cc/t/problem-with-finding-the-device/29807/6 "2025-04-08T11:45:57Z")
Hello I am facing exactly the sam problem as Elisalakova. But I have a SONOFF ihost. Same as Elisalakova with the eWelink apps I canot connect the ZBmimiL2. but in the ihost I was able to do it. I have install on my ihost the bridge ewlink ihost. still impossible to see the device in ewelink ☹