# Power Watt, Current and Voltage Informations are wrong **URL:** \ **Category:** Uncategorized\ **Tags:** pow\ **Created:** [March 27, 2022, 11:57am UTC](https://forum.ewelink.cc/t/power-watt-current-and-voltage-informations-are-wrong/354 "2022-03-27T11:57:10Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![gokyuzugokturk](https://avatars.discourse-cdn.com/v4/letter/g/3bc359/32.png) [@gokyuzugokturk](https://forum.ewelink.cc/u/gokyuzugokturk)\ **Post date:** [March 27, 2022, 11:57am UTC](https://forum.ewelink.cc/t/power-watt-current-and-voltage-informations-are-wrong/354/1 "2022-03-27T11:57:10Z")
Device ID: 1000fd0e80 FW Name: PSF-B67-GL Current Version: 3.5.0 Latest Version Power, Current and Voltage values are stuck sometimes. Not changing even if I turn off the device. I have several devices have this problem. Please check and relase new firmware to fix this problem. ![z06](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/1X/cf50371ce89261c47324aa7c4e7cdb8f751aad6f.jpeg) ---
**Author:** ![StephenJ](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/stephenj/32/3311_2.png) [@StephenJ](https://forum.ewelink.cc/u/StephenJ)\ **Post date:** [March 28, 2022, 3:30am UTC](https://forum.ewelink.cc/t/power-watt-current-and-voltage-informations-are-wrong/354/2 "2022-03-28T03:30:50Z")
Hi Please ①try to turn off the device and see if the Power and Current value change to 0 within 10s, ②unplug the device to see if the Power, Current and Voltage values keep the same and show offline. ---
**Author:** ![gokyuzugokturk](https://avatars.discourse-cdn.com/v4/letter/g/3bc359/32.png) [@gokyuzugokturk](https://forum.ewelink.cc/u/gokyuzugokturk)\ **Post date:** [March 28, 2022, 6:56pm UTC](https://forum.ewelink.cc/t/power-watt-current-and-voltage-informations-are-wrong/354/4 "2022-03-28T18:56:51Z")
Device ID: 1000fd96b FW Name: PSF-B67-GL Current Version: 3.5.0 Latest version My connected device eats between 2250W and 2255W. ![001](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/1X/ed9f19afdd2b0ebca1c2ae4ae845d227c6869f97.jpeg) I hit power button at the eWeLink IOS App. (Power off) ![002](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/1X/da13e803f8d725c776698e6f6ddf90f97896bcb0.jpeg) I see 0W Power 0A Current correctly after 15 seconds. ![003](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/1X/5eadc56a15d225236f4c899551c943998cb42640.jpeg) I hit power button at the eWeLink IOS App. (Power on) 15 seconds… I see 647.92W and 3.33A ![004](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/1X/efe3e28629d5dd36be2c21bfec375c24ec0cf764.jpeg) My device eats between 2250W and 2255W now. Yes I m sure my device eats it. I also use manual power meter and I see how much power is gone. But EweLink App shows 647.92W This is the problem. It happens on all eWeLink devices. Please fix the problem. There is no any problem of wi-fi conenction. I can power off and power on without any problem at any time. ---
**Author:** ![StephenJ](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/stephenj/32/3311_2.png) [@StephenJ](https://forum.ewelink.cc/u/StephenJ)\ **Post date:** [March 29, 2022, 1:45am UTC](https://forum.ewelink.cc/t/power-watt-current-and-voltage-informations-are-wrong/354/5 "2022-03-29T01:45:31Z")
When it shows 647.92W, and then the value is around 650W and won’t change to 2250-2255W? or it will change to the normal value(2250W-2255W) after a few minutes? ---
**Author:** ![gokyuzugokturk](https://avatars.discourse-cdn.com/v4/letter/g/3bc359/32.png) [@gokyuzugokturk](https://forum.ewelink.cc/u/gokyuzugokturk)\ **Post date:** [March 29, 2022, 8:36am UTC](https://forum.ewelink.cc/t/power-watt-current-and-voltage-informations-are-wrong/354/6 "2022-03-29T08:36:06Z")
It changes sometimes in a few minutes, it changes mostly in a few hours. ---
**Author:** ![StephenJ](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/stephenj/32/3311_2.png) [@StephenJ](https://forum.ewelink.cc/u/StephenJ)\ **Post date:** [March 30, 2022, 1:40am UTC](https://forum.ewelink.cc/t/power-watt-current-and-voltage-informations-are-wrong/354/7 "2022-03-30T01:40:03Z")
Unlisted on March 30, 2022, 1:40am UTC ---
**Author:** ![StephenJ](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/stephenj/32/3311_2.png) [@StephenJ](https://forum.ewelink.cc/u/StephenJ)\ **Post date:** [March 31, 2022, 9:04am UTC](https://forum.ewelink.cc/t/power-watt-current-and-voltage-informations-are-wrong/354/8 "2022-03-31T09:04:46Z")
If the network connection is fine, the app should get the correct value faster, we will look into the hardware side, thank you for the feedback. ---
**Author:** ![eWeLink](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ewelink/32/395_2.png) [@eWeLink](https://forum.ewelink.cc/u/eWeLink)\ **Post date:** [June 2, 2022, 9:02am UTC](https://forum.ewelink.cc/t/power-watt-current-and-voltage-informations-are-wrong/354/9 "2022-06-02T09:02:47Z")
Listed on June 2, 2022, 9:02am UTC ---
**Author:** ![gokyuzugokturk](https://avatars.discourse-cdn.com/v4/letter/g/3bc359/32.png) [@gokyuzugokturk](https://forum.ewelink.cc/u/gokyuzugokturk)\ **Post date:** [June 20, 2022, 2:13pm UTC](https://forum.ewelink.cc/t/power-watt-current-and-voltage-informations-are-wrong/354/10 "2022-06-20T14:13:34Z")
The network connection is fine. Everything works well. The only problem power consumption value. It sometimes is correct, sometimes false, sometimes 0W. Still waiting for support. Have you ever try with your device yourself ? ---
**Author:** ![StephenJ](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/stephenj/32/3311_2.png) [@StephenJ](https://forum.ewelink.cc/u/StephenJ)\ **Post date:** [June 21, 2022, 8:05am UTC](https://forum.ewelink.cc/t/power-watt-current-and-voltage-informations-are-wrong/354/11 "2022-06-21T08:05:07Z")
Yes, I tried, It can display the right values. ---
**Author:** ![gokyuzugokturk](https://avatars.discourse-cdn.com/v4/letter/g/3bc359/32.png) [@gokyuzugokturk](https://forum.ewelink.cc/u/gokyuzugokturk)\ **Post date:** [June 21, 2022, 8:42am UTC](https://forum.ewelink.cc/t/power-watt-current-and-voltage-informations-are-wrong/354/12 "2022-06-21T08:42:15Z")
[![](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/f/f91d0a5a58324f27ecadd646d9ec58a108ba1134.jpeg "P05 - ewelink power reported problem") ](https://www.youtube.com/watch?v=BKHxr1SGMcw) [![](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/9/9c9546f1ad9ba20dba2a1c507bd393bc4c08da75.jpeg "Z07 - eweLink device power consumption.") ](https://www.youtube.com/watch?v=0XfJBEqzFN0) Please watch these two videos. The eweLink app shows correct values or 0W or wrong values sometimes. Every eweLink device has the same problem for me. ---
**Author:** ![shararku](https://avatars.discourse-cdn.com/v4/letter/s/41988e/32.png) [@shararku](https://forum.ewelink.cc/u/shararku)\ **Post date:** [June 26, 2022, 10:10am UTC](https://forum.ewelink.cc/t/power-watt-current-and-voltage-informations-are-wrong/354/13 "2022-06-26T10:10:19Z")
Depending on your weather sometimes the compressor kicks in so it will consume more power sometimes only the fan running so it will use much less power .