# PAIRING zigbee devices to NSPANEL PRO does not work

**URL:** <https://forum.ewelink.cc/t/pairing-zigbee-devices-to-nspanel-pro-does-not-work/21565>\
**Category:** Free discussion\
**Created:** [September 9, 2023, 8:48am UTC](https://forum.ewelink.cc/t/pairing-zigbee-devices-to-nspanel-pro-does-not-work/21565 "2023-09-09T08:48:28Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![ociepa.ekotox](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@ociepa.ekotox](https://forum.ewelink.cc/u/ociepa.ekotox)\
**Post date:** [September 9, 2023, 8:48am UTC](https://forum.ewelink.cc/t/pairing-zigbee-devices-to-nspanel-pro-does-not-work/21565/1 "2023-09-09T08:48:28Z")

</div>

Yesterday, all zigbee devices paired with nspanel pro stopped working. I can’t remove them from nspanel pro. Pairing new devices to nspanel pro does not work. Displays an error. Devices on the LAN operate normally.

I reported the problem to sonoff.  
I’m waiting for a solution.

Do any of you also have this problem?

Nspanel pro v 1.11.0  
 ![nspanel pro](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/c/c68b893f07e801ca8c72ab1a0164c18f01921714.gif)
