# NSPanel Pro V4.x.x Beta Test Application Tool Now Open **URL:** \ **Category:** NSPanel Pro\ **Created:** [November 4, 2025, 3:04pm UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399 "2025-11-04T15:04:18Z")\ **Posts on this page:** 20\ **Page:** 8
**Author:** ![Milk](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/milk/32/8679_2.png) [@Milk](https://forum.ewelink.cc/u/Milk)\ **Post date:** [January 20, 2026, 10:34am UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/146 "2026-01-20T10:34:20Z")
> [@jackon](#): > > 1001f4546d All right, I have directed version 4.3.2 to one of your devices. You can try upgrading it now. ---
**Author:** ![NelsonSilva](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/nelsonsilva/32/7064_2.png) [@NelsonSilva](https://forum.ewelink.cc/u/NelsonSilva)\ **Post date:** [January 20, 2026, 11:03am UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/147 "2026-01-20T11:03:54Z")
Thank you! Installed and now is everything working smoothly đź‘Ź ---
**Author:** ![jackon](https://avatars.discourse-cdn.com/v4/letter/j/87869e/32.png) [@jackon](https://forum.ewelink.cc/u/jackon)\ **Post date:** [January 20, 2026, 12:00pm UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/148 "2026-01-20T12:00:39Z")
So far, the update hasn’t reached me.. **.** ---
**Author:** ![hiraven](https://avatars.discourse-cdn.com/v4/letter/h/db5fbb/32.png) [@hiraven](https://forum.ewelink.cc/u/hiraven)\ **Post date:** [January 20, 2026, 2:02pm UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/149 "2026-01-20T14:02:40Z")
Hello, First feedback from me. After installing version 4.3.2, my Zigbee devices were still offline, so I sent the log from my nspanel (10026d20b6). Secondly, I wanted to know if there was a way to disable notifications every time a sensor is detected? This turns my screen saver back on every time and/or prevents it from turning off. ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/f/f29c4cc596c094efe397408c652790b238398541.jpeg) ---
**Author:** ![chazzy.chazz.eli](https://avatars.discourse-cdn.com/v4/letter/c/a87d85/32.png) [@chazzy.chazz.eli](https://forum.ewelink.cc/u/chazzy.chazz.eli)\ **Post date:** [January 20, 2026, 7:49pm UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/150 "2026-01-20T19:49:11Z")
@Milk , here is the video of the issue. It basically appears on all my NSPanel Pro panels. > **[New video · Tuesday, Jan 20 🎬](https://photos.google.com/share/AF1QipNR1S1tBVJIQ2bEa9QY55jDwV4mBubF64oMnmCsf_4qXjsjkvhLcSzNThyiu8DqIw?key=N25oZWNaODM0NW5sb0lxQ3lrN20tbTNsT2RieXNB)** ---
**Author:** ![Milk](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/milk/32/8679_2.png) [@Milk](https://forum.ewelink.cc/u/Milk)\ **Post date:** [January 21, 2026, 1:35am UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/151 "2026-01-21T01:35:06Z")
> [@jackon](#): > > 1001f4546d Device ID `1001f4546d` , please refresh this device to obtain the latest version 4.3.2. ---
**Author:** ![Milk](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/milk/32/8679_2.png) [@Milk](https://forum.ewelink.cc/u/Milk)\ **Post date:** [January 21, 2026, 1:39am UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/152 "2026-01-21T01:39:08Z")
![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/a/a295cabd37ecf95de5a20d34edd985d53fd5e032.jpeg) Yes, if your device is on version 4.3.x, you can click to enter the device details page. At the top of the page, there is a notification settings icon. Click it and select “No Notification” After that, status changes for that device will no longer be pushed to the NSPanel Pro. ---
**Author:** ![Milk](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/milk/32/8679_2.png) [@Milk](https://forum.ewelink.cc/u/Milk)\ **Post date:** [January 21, 2026, 1:44am UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/153 "2026-01-21T01:44:45Z")
May I ask which device ID is experiencing this issue? Could you please submit logs from that device? I will work on identifying the problem ASAP. ---
**Author:** ![chazzy.chazz.eli](https://avatars.discourse-cdn.com/v4/letter/c/a87d85/32.png) [@chazzy.chazz.eli](https://forum.ewelink.cc/u/chazzy.chazz.eli)\ **Post date:** [January 21, 2026, 6:23am UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/154 "2026-01-21T06:23:16Z")
This particular one was 100181f412. ---
**Author:** ![hiraven](https://avatars.discourse-cdn.com/v4/letter/h/db5fbb/32.png) [@hiraven](https://forum.ewelink.cc/u/hiraven)\ **Post date:** [January 21, 2026, 7:18am UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/155 "2026-01-21T07:18:30Z")
> [@Milk](#): > > device details page Sorry, I am using version 4.3.2, but I cannot find the device details page on my nspanel. I paired my devices in ewelink and not on the nspanel. Could that be the reason ? ---
**Author:** ![Milk](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/milk/32/8679_2.png) [@Milk](https://forum.ewelink.cc/u/Milk)\ **Post date:** [January 21, 2026, 7:26am UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/156 "2026-01-21T07:26:56Z")
![56b6d4c721764f36a0acbcb247d1547e](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/c/c2ff21172175b7656428403d34191b6e375ee600.jpeg) If you are on version 4.3.2, you can click on the device card to enter the details page. I have recorded a video, please check it. ---
**Author:** ![hiraven](https://avatars.discourse-cdn.com/v4/letter/h/db5fbb/32.png) [@hiraven](https://forum.ewelink.cc/u/hiraven)\ **Post date:** [January 21, 2026, 7:36am UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/157 "2026-01-21T07:36:07Z")
Perfect, I found it. My problem was that yesterday I deleted the devices from this page, leaving only my connected socket, so it was no longer displayed. But I found it, fixed it, and it’s perfect. Thank you very much. ---
**Author:** ![hiraven](https://avatars.discourse-cdn.com/v4/letter/h/db5fbb/32.png) [@hiraven](https://forum.ewelink.cc/u/hiraven)\ **Post date:** [January 21, 2026, 12:36pm UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/158 "2026-01-21T12:36:21Z")
However, this is the third time since the update that nspanel has lost my Zigbee devices. My Wi-Fi connection is still active. ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/8/83ed028c8f93b11db56aee7ac6eb924912013687.jpeg) ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/f/f30a0ae5ad6d40a49a15bd66dac35788b353709d.jpeg) I have just sent you my logs. After rebooting, nspanel is connected again, but my Zigbee devices are still not connected. ---
**Author:** ![hiraven](https://avatars.discourse-cdn.com/v4/letter/h/db5fbb/32.png) [@hiraven](https://forum.ewelink.cc/u/hiraven)\ **Post date:** [January 21, 2026, 1:38pm UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/159 "2026-01-21T13:38:20Z")
I just noticed that my devices reconnected without me doing anything, so I’ve sent you my logs again. If the before/after comparison can help you… ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/e/ea465208bc8b54d6a62002ebd844f10c175dfd1f.jpeg) ---
**Author:** ![p.silhan](https://avatars.discourse-cdn.com/v4/letter/p/ec9cab/32.png) [@p.silhan](https://forum.ewelink.cc/u/p.silhan)\ **Post date:** [January 21, 2026, 2:17pm UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/160 "2026-01-21T14:17:38Z")
Have same issue here. My zigbee devices connected to NSPPro goes off-line for some time (from a minute to few hours). I am on 4.3.2. ---
**Author:** ![MichaelLearnsToCode](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/michaellearnstocode/32/1668_2.png) [@MichaelLearnsToCode](https://forum.ewelink.cc/u/MichaelLearnsToCode)\ **Post date:** [January 22, 2026, 4:06pm UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/161 "2026-01-22T16:06:45Z")
Sorry for the issue. We thought `v4.3.2` should fix the bug. Would you please submit a log on your NSPanel Pro device through `Top drop-down menu -> Settings -> About -> Feedback -> Submit`. ---
**Author:** ![chazzy.chazz.eli](https://avatars.discourse-cdn.com/v4/letter/c/a87d85/32.png) [@chazzy.chazz.eli](https://forum.ewelink.cc/u/chazzy.chazz.eli)\ **Post date:** [January 23, 2026, 7:15pm UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/162 "2026-01-23T19:15:09Z")
Any idea why this is happening? All my 7 NSPanel Pro panels are suffering from it. Sometimes it causes the Zigbee hub on the NSPanel Pro to turn off which put all the connected Zigbee devices to offline state → which turns into the malfunction of the thermostat of course. It just happened now at around 8:43 am CET on 100181f40e (feedback submitted). ---
**Author:** ![JoJo](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jojo/32/8655_2.png) [@JoJo](https://forum.ewelink.cc/u/JoJo)\ **Post date:** [January 24, 2026, 5:12pm UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/163 "2026-01-24T17:12:55Z")
Sorry about the issue. Please submit logs on your NSPanel Pro device via `Top drop-down menu -> Settings -> About -> Feedback -> Submit`. We will identify the root cause as soon as possible. ---
**Author:** ![chazzy.chazz.eli](https://avatars.discourse-cdn.com/v4/letter/c/a87d85/32.png) [@chazzy.chazz.eli](https://forum.ewelink.cc/u/chazzy.chazz.eli)\ **Post date:** [January 25, 2026, 5:06pm UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/164 "2026-01-25T17:06:37Z")
That’s exactly what I did. ---
**Author:** ![Milk](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/milk/32/8679_2.png) [@Milk](https://forum.ewelink.cc/u/Milk)\ **Post date:** [January 26, 2026, 5:42am UTC](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399/165 "2026-01-26T05:42:04Z")
I apologize for this issue. I have reviewed the logs and identified the problem, which is currently being addressed. I will keep you updated as soon as there is any progress. [Previous page](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399.md?page=7) [Next page](https://forum.ewelink.cc/t/nspanel-pro-v4-x-x-beta-test-application-tool-now-open/206399.md?page=9)