# Ns panel pro Insufficient storage space error. Fw version 3.7and 3.8 **URL:** \ **Category:** Free discussion\ **Created:** [March 4, 2025, 3:13pm UTC](https://forum.ewelink.cc/t/ns-panel-pro-insufficient-storage-space-error-fw-version-3-7and-3-8/143226 "2025-03-04T15:13:45Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![madaj.marek](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/madaj.marek/32/1268_2.png) [@madaj.marek](https://forum.ewelink.cc/u/madaj.marek)\ **Post date:** [March 4, 2025, 3:13pm UTC](https://forum.ewelink.cc/t/ns-panel-pro-insufficient-storage-space-error-fw-version-3-7and-3-8/143226/1 "2025-03-04T15:13:45Z")
Hello, do you know how to fix this problem? Error message on the panel: Insufficient storage space! Please contact the technical staff! When the storage space is full and the system cannot be started normally, the system will automatically perform a factory reset. The window has two options, check and Cancel. When checking, it shows the file system and asks for an unknown password. Cancel starts the system but throws an unknown error of the Android graphical interface. Then the system randomly restarts. I do not want to do a Hard Reset, since as a Zigbee GW I would have to replace all devices and automations again. Version when the problems started 3.7, currently 3.8 Thank you in advance for your confession Best regards ---
**Author:** ![StephenJ](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/stephenj/32/3311_2.png) [@StephenJ](https://forum.ewelink.cc/u/StephenJ)\ **Post date:** [March 5, 2025, 10:29am UTC](https://forum.ewelink.cc/t/ns-panel-pro-insufficient-storage-space-error-fw-version-3-7and-3-8/143226/2 "2025-03-05T10:29:31Z")
@songal Please jump in and take a look ---
**Author:** ![songal](https://avatars.discourse-cdn.com/v4/letter/s/c67d28/32.png) [@songal](https://forum.ewelink.cc/u/songal)\ **Post date:** [March 5, 2025, 10:50am UTC](https://forum.ewelink.cc/t/ns-panel-pro-insufficient-storage-space-error-fw-version-3-7and-3-8/143226/3 "2025-03-05T10:50:07Z")
Hi, can you submit your device logs on the Setting\>About page of NSPro? Also, please provide your device deviceid or eWeLink account here so I can help you better! ---
**Author:** ![madaj.marek](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/madaj.marek/32/1268_2.png) [@madaj.marek](https://forum.ewelink.cc/u/madaj.marek)\ **Post date:** [March 5, 2025, 11:33am UTC](https://forum.ewelink.cc/t/ns-panel-pro-insufficient-storage-space-error-fw-version-3-7and-3-8/143226/4 "2025-03-05T11:33:57Z")
SN-RKPX30-NSP-01, 1001e0b563 ---
**Author:** ![madaj.marek](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/madaj.marek/32/1268_2.png) [@madaj.marek](https://forum.ewelink.cc/u/madaj.marek)\ **Post date:** [March 5, 2025, 11:40am UTC](https://forum.ewelink.cc/t/ns-panel-pro-insufficient-storage-space-error-fw-version-3-7and-3-8/143226/5 "2025-03-05T11:40:09Z")
Uploading: IMG\_3131.jpeg… Uploading: IMG\_3130.jpeg… Send ---
**Author:** ![carlosmanuel](https://avatars.discourse-cdn.com/v4/letter/c/ee59a6/32.png) [@carlosmanuel](https://forum.ewelink.cc/u/carlosmanuel)\ **Post date:** [March 30, 2025, 7:31pm UTC](https://forum.ewelink.cc/t/ns-panel-pro-insufficient-storage-space-error-fw-version-3-7and-3-8/143226/6 "2025-03-30T19:31:12Z")
Hi. Im having the same issue on my nspanel pro and nspanel pro 120 ---
**Author:** ![damian.mienie](https://avatars.discourse-cdn.com/v4/letter/d/fbc32d/32.png) [@damian.mienie](https://forum.ewelink.cc/u/damian.mienie)\ **Post date:** [November 12, 2025, 1:48pm UTC](https://forum.ewelink.cc/t/ns-panel-pro-insufficient-storage-space-error-fw-version-3-7and-3-8/143226/7 "2025-11-12T13:48:34Z")
Hi There, Has this problem been resolved as I am not seeing a solution for this, I am also Experiencing this on two of my NS Panel Pro devices: - 100250d7c7 - 100250d803 ---
**Author:** ![MichaelLearnsToCode](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/michaellearnstocode/32/1668_2.png) [@MichaelLearnsToCode](https://forum.ewelink.cc/u/MichaelLearnsToCode)\ **Post date:** [December 6, 2025, 9:00am UTC](https://forum.ewelink.cc/t/ns-panel-pro-insufficient-storage-space-error-fw-version-3-7and-3-8/143226/8 "2025-12-06T09:00:05Z")
Hi, is the `Insufficient storage` problem solved? I can help if you need any assist. ---
**Author:** ![matecle04](https://avatars.discourse-cdn.com/v4/letter/m/4bbf92/32.png) [@matecle04](https://forum.ewelink.cc/u/matecle04)\ **Post date:** [December 17, 2025, 1:02pm UTC](https://forum.ewelink.cc/t/ns-panel-pro-insufficient-storage-space-error-fw-version-3-7and-3-8/143226/9 "2025-12-17T13:02:53Z")
Hi, I have the same problem. It says the storage is full and I’m unable to update the software or install Fossify File Manager to clear the data. Device ID: 10023a8bc0 ---
**Author:** ![MichaelLearnsToCode](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/michaellearnstocode/32/1668_2.png) [@MichaelLearnsToCode](https://forum.ewelink.cc/u/MichaelLearnsToCode)\ **Post date:** [December 17, 2025, 3:14pm UTC](https://forum.ewelink.cc/t/ns-panel-pro-insufficient-storage-space-error-fw-version-3-7and-3-8/143226/10 "2025-12-17T15:14:25Z")
Hi, sorry for the issue, please refer to [NSPanel Pro v4.1.0 Release: New Features & Enhancements - #178 by MichaelLearnsToCode](https://forum.ewelink.cc/t/nspanel-pro-v4-1-0-release-new-features-enhancements/206443/178) for solutions. ---
**Author:** ![damian.mienie](https://avatars.discourse-cdn.com/v4/letter/d/fbc32d/32.png) [@damian.mienie](https://forum.ewelink.cc/u/damian.mienie)\ **Post date:** [January 19, 2026, 1:33pm UTC](https://forum.ewelink.cc/t/ns-panel-pro-insufficient-storage-space-error-fw-version-3-7and-3-8/143226/11 "2026-01-19T13:33:17Z")
Thank you, the problem has been resolved