I have advanced plan on ewelink Web and when I run a scene via webhooks, I never get any email notifications even though I have the feature enabled on every scene.
Why?
Hi there,
Thank you for bringing this issue to our attention. We apologize for the inconvenience you have experienced. In order to assist you further, could you please send me your eWeLink account via private message? This will help us to investigate the issue and provide you with a solution as soon as possible.
Hi there, thank you for bringing this issue to our attention. We apologize for the inconvenience you’re experiencing.
I would like to let you know that we have identified the issue you mentioned, and we are working on resolving it. We anticipate releasing a new version in August, which will address this problem. the August release will be a significant update, as we are introducing WEB 3.0 with major UI and interaction improvements. Additionally, some new features will be rolled out. Therefore, the new version originally planned for July will be combined into the August release to ensure sufficient development time for a comprehensive solution.
Once the new version is available, we will promptly notify you. We appreciate your patience and understanding as we work towards resolving this issue!
Has this been solved? It’s been months… Also, web 3.0 is out but apart from device listing, nothing else is there, like scenes etc…