# Link ewelink Account does not work on Ihost

**URL:** <https://forum.ewelink.cc/t/link-ewelink-account-does-not-work-on-ihost/28236>\
**Category:** Free discussion\
**Created:** [February 9, 2024, 1:51am UTC](https://forum.ewelink.cc/t/link-ewelink-account-does-not-work-on-ihost/28236 "2024-02-09T01:51:30Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![winter](https://avatars.discourse-cdn.com/v4/letter/w/2bfe46/32.png) [@winter](https://forum.ewelink.cc/u/winter)\
**Post date:** [February 9, 2024, 1:51am UTC](https://forum.ewelink.cc/t/link-ewelink-account-does-not-work-on-ihost/28236/1 "2024-02-09T01:51:30Z")

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I have Ihost on version 1.6.3 and I cannot receive the QR code and the password link always reports the wrong username or password.  
I don’t know what else to do, I have an open ticker ID201472 and still no help from support.

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**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\
**Post date:** [February 9, 2024, 3:36am UTC](https://forum.ewelink.cc/t/link-ewelink-account-does-not-work-on-ihost/28236/2 "2024-02-09T03:36:21Z")

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Update to eWeLink CUBE Version 1.13.3.

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**Author:** ![winter](https://avatars.discourse-cdn.com/v4/letter/w/2bfe46/32.png) [@winter](https://forum.ewelink.cc/u/winter)\
**Post date:** [February 9, 2024, 10:34am UTC](https://forum.ewelink.cc/t/link-ewelink-account-does-not-work-on-ihost/28236/3 "2024-02-09T10:34:53Z")

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How to upgrade ihost if link now with ewelink doesn’t work?

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**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\
**Post date:** [February 9, 2024, 10:43am UTC](https://forum.ewelink.cc/t/link-ewelink-account-does-not-work-on-ihost/28236/4 "2024-02-09T10:43:19Z")

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This topic has already been discussed on this forum several times.  
In China, they are currently celebrating the New Year holiday. As with us on similar occasions, offices are closed. I believe the answer will come on Monday/Tuesday. If not, please send your request again from iHost, not forgetting to include your device ID.

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**Author:** ![winter](https://avatars.discourse-cdn.com/v4/letter/w/2bfe46/32.png) [@winter](https://forum.ewelink.cc/u/winter)\
**Post date:** [February 9, 2024, 11:37am UTC](https://forum.ewelink.cc/t/link-ewelink-account-does-not-work-on-ihost/28236/5 "2024-02-09T11:37:38Z")

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I saw the previous posts and realized that they were resolved, I already have a ticket awaiting a response.  
I didn’t remember the holidays, thanks for the answers.

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**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\
**Post date:** [February 9, 2024, 11:49am UTC](https://forum.ewelink.cc/t/link-ewelink-account-does-not-work-on-ihost/28236/6 "2024-02-09T11:49:10Z")

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Don’t worry, me too. Eurocentric, we forget that other nations have their own holidays and traditions.  
By the way, let’s hope that the Year of the Wood Dragon, beginning on February 10th, would be a good one for us all. In Chinese culture, the Dragon symbolizes power, nobility, honor, luck, and success.

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**Author:** ![winter](https://avatars.discourse-cdn.com/v4/letter/w/2bfe46/32.png) [@winter](https://forum.ewelink.cc/u/winter)\
**Post date:** [February 15, 2024, 1:38am UTC](https://forum.ewelink.cc/t/link-ewelink-account-does-not-work-on-ihost/28236/7 "2024-02-15T01:38:02Z")

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ewelink administrators help me please
