# LAN failure causes ihost failure **URL:** \ **Category:** eWeLink CUBE\ **Created:** [May 27, 2024, 11:22am UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510 "2024-05-27T11:22:41Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![ociepa.ekotox](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@ociepa.ekotox](https://forum.ewelink.cc/u/ociepa.ekotox)\ **Post date:** [May 27, 2024, 11:22am UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/1 "2024-05-27T11:22:41Z")
LAN failure causes ihost failure. unable to send feedback. Unable to search for add-ons. You cannot log in to the ewelink smart home add-on. The problem disappears after restarting IHOST. ![wyszukiwarka dodatkow](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/8/815530830df9263465b9c1ee0182bea7c9156477.jpeg) The problem can be repeated by removing the LAN cable and reconnecting it. ---
**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\ **Post date:** [May 28, 2024, 6:42am UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/2 "2024-05-28T06:42:27Z")
Thx for the feedback, Have reported the issue to the product team. Which firmware version are you using by the way? ---
**Author:** ![ociepa.ekotox](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@ociepa.ekotox](https://forum.ewelink.cc/u/ociepa.ekotox)\ **Post date:** [May 28, 2024, 6:50am UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/3 "2024-05-28T06:50:25Z")
v 1.14.0. I didn’t notice this problem with previous versions. ---
**Author:** ![istvan](https://avatars.discourse-cdn.com/v4/letter/i/3da27b/32.png) [@istvan](https://forum.ewelink.cc/u/istvan)\ **Post date:** [May 28, 2024, 1:51pm UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/4 "2024-05-28T13:51:17Z")
> [@ward](#): > > Have reported the issue to the product team. > > Which firmware version are you using by the way Hi All, I realized exactly the same (post: [Bye Bye ihost - #70 by istvan](https://forum.ewelink.cc/t/bye-bye-ihost/31162/70)). I am pretty sure, this came with 1.14., since i did not face this issue with the former firmware. Unfortunately no solution yet… ---
**Author:** ![eerke](https://avatars.discourse-cdn.com/v4/letter/e/eb9ed0/32.png) [@eerke](https://forum.ewelink.cc/u/eerke)\ **Post date:** [May 30, 2024, 3:50pm UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/5 "2024-05-30T15:50:41Z")
WAN or LAN? I have a node red automation that turns the Zigbee switch to my router off and 30s later on. When it is off presumably both LAN and WAN fail but the router Zigbee switch turns back on. I tested this. How are you accessing the iHost user interface when the LAN is down? My Zigbee switch was the only way I thought to test it but maybe I should try plugging the iHost directly into a computer using the Ethernet port and getting the computer to assign IP addresses… ---
**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\ **Post date:** [June 3, 2024, 9:59am UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/6 "2024-06-03T09:59:35Z")
Hi all, The issue will be fixed in the upcoming version. Thx again for your feedback! ---
**Author:** ![ociepa.ekotox](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@ociepa.ekotox](https://forum.ewelink.cc/u/ociepa.ekotox)\ **Post date:** [June 3, 2024, 10:04am UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/7 "2024-06-03T10:04:01Z")
great news. when can we expect an update? ---
**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\ **Post date:** [June 4, 2024, 1:29am UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/8 "2024-06-04T01:29:20Z")
This month, packed with the zigbee upgrade ---
**Author:** ![ociepa.ekotox](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@ociepa.ekotox](https://forum.ewelink.cc/u/ociepa.ekotox)\ **Post date:** [June 4, 2024, 7:18am UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/9 "2024-06-04T07:18:24Z")
When there is a beta version of the update, I will be happy to test it. ---
**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\ **Post date:** [June 6, 2024, 8:17am UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/10 "2024-06-06T08:17:26Z")
Thx for your kindness. But the June release does not open up for public testing at the moment. ---
**Author:** ![ociepa.ekotox](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@ociepa.ekotox](https://forum.ewelink.cc/u/ociepa.ekotox)\ **Post date:** [June 6, 2024, 12:49pm UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/11 "2024-06-06T12:49:55Z")
Ok. I recommend myself for the future. Is this update supposed to be out now or at the end of June? ---
**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\ **Post date:** [June 7, 2024, 5:45am UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/12 "2024-06-07T05:45:04Z")
It’s already in testing phase 🫣 ---
**Author:** ![ociepa.ekotox](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@ociepa.ekotox](https://forum.ewelink.cc/u/ociepa.ekotox)\ **Post date:** [June 14, 2024, 6:16am UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/13 "2024-06-14T06:16:42Z")
> [@ward](#): > > It’s already in testing phase 🫣 can we get the updates now. I’m tired of restarting ihost every day. 😢 ---
**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\ **Post date:** [June 14, 2024, 6:29am UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/14 "2024-06-14T06:29:23Z")
I can’t guarantee a solid date, its ETA is later this month. As that’s a large update in foundational components we need more time for testing team. > [@ociepa.ekotox](#): > > restarting ihost every day Why do you need to restart it? Is there any issue? ---
**Author:** ![ociepa.ekotox](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@ociepa.ekotox](https://forum.ewelink.cc/u/ociepa.ekotox)\ **Post date:** [June 14, 2024, 6:35am UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/15 "2024-06-14T06:35:47Z")
the router is restarted every day. I don’t have access to the router to turn off automatic restart. LAN loss causes ihost failure. ---
**Author:** ![Tamer\_Salah](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/tamer_salah/32/4047_2.png) [@Tamer\_Salah](https://forum.ewelink.cc/u/Tamer_Salah)\ **Post date:** [June 14, 2024, 12:32pm UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/16 "2024-06-14T12:32:29Z")
@ward any news of having matter hub functionality at ihost ? ---
**Author:** ![ociepa.ekotox](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@ociepa.ekotox](https://forum.ewelink.cc/u/ociepa.ekotox)\ **Post date:** [June 14, 2024, 5:49pm UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/17 "2024-06-14T17:49:45Z")
> [@NSPanel with thermostatic valve](https://forum.ewelink.cc/t/nspanel-with-thermostatic-valve/35118/11): > > We are still working on the Matter device type compatibility development and the resolution of major issues that we met. The iHost matter hub feature will be kicked off to proceed soon as it is one of the essential features in 2024 roadmap. But it probably won’t happen soon. 🤔 ---
**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\ **Post date:** [June 17, 2024, 2:57am UTC](https://forum.ewelink.cc/t/lan-failure-causes-ihost-failure/34510/18 "2024-06-17T02:57:47Z")
Hey Sorry I cannot guarantee a solid date for this feature.