# Issue Matter Bridge feature in IHOST after upgrading to EWeLinkCube 2.14.0 **URL:** \ **Category:** eWeLink CUBE\ **Tags:** ihost, matter\ **Created:** [September 23, 2026, 8:55pm UTC](https://forum.ewelink.cc/t/issue-matter-bridge-feature-in-ihost-after-upgrading-to-ewelinkcube-2-14-0/209249 "2026-09-23T20:55:28Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![laiga20](https://avatars.discourse-cdn.com/v4/letter/l/c0e974/32.png) [@laiga20](https://forum.ewelink.cc/u/laiga20)\ **Post date:** [September 23, 2026, 8:55pm UTC](https://forum.ewelink.cc/t/issue-matter-bridge-feature-in-ihost-after-upgrading-to-ewelinkcube-2-14-0/209249/1 "2026-09-23T20:55:28Z")
Hi all!! After upgrading my IHOST to EWeLink cube 2.14.0 the Matter service is not working. I deleted all connected fabricks and when I try to pairing, it says “Failed to respond. Try again later”. Anyone with the same problem? Any way to solve it? ---
**Author:** ![Tamer\_Salah](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/tamer_salah/32/4047_2.png) [@Tamer\_Salah](https://forum.ewelink.cc/u/Tamer_Salah)\ **Post date:** [September 23, 2026, 9:06pm UTC](https://forum.ewelink.cc/t/issue-matter-bridge-feature-in-ihost-after-upgrading-to-ewelinkcube-2-14-0/209249/2 "2026-09-23T21:06:41Z")
give more details please about your network and controller that you using to connect ( google home , alexa , smartthings ) ---
**Author:** ![laiga20](https://avatars.discourse-cdn.com/v4/letter/l/c0e974/32.png) [@laiga20](https://forum.ewelink.cc/u/laiga20)\ **Post date:** [September 23, 2026, 9:38pm UTC](https://forum.ewelink.cc/t/issue-matter-bridge-feature-in-ihost-after-upgrading-to-ewelinkcube-2-14-0/209249/3 "2026-09-23T21:38:43Z")
Hi, Thanks for the fast response. It is not a matter of Alexa. what is not working is the Matter Bridge of iHost. When I am in the pairing screen to generate the QR or code, are not generated and an error is displayed saying “Failed to respond, try again later”. I have tried to reboot the iHost but the issue remains. I dont know if there is any issue in the eWelink Cube 2.14.0 about the Matter Bridge service. ![iHostPairingError](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/8/80c72ef66fa0a379a67f7aa007433ceea7963828.jpeg) ---
**Author:** ![Tamer\_Salah](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/tamer_salah/32/4047_2.png) [@Tamer\_Salah](https://forum.ewelink.cc/u/Tamer_Salah)\ **Post date:** [September 23, 2026, 9:42pm UTC](https://forum.ewelink.cc/t/issue-matter-bridge-feature-in-ihost-after-upgrading-to-ewelinkcube-2-14-0/209249/4 "2026-09-23T21:42:28Z")
Thanks for clarifying. Could you please share which Docker containers are currently running on your iHost? This may help us identify if another container or service is interfering with the Matter Bridge. ---
**Author:** ![laiga20](https://avatars.discourse-cdn.com/v4/letter/l/c0e974/32.png) [@laiga20](https://forum.ewelink.cc/u/laiga20)\ **Post date:** [September 23, 2026, 9:48pm UTC](https://forum.ewelink.cc/t/issue-matter-bridge-feature-in-ihost-after-upgrading-to-ewelinkcube-2-14-0/209249/5 "2026-09-23T21:48:06Z")
Hi, Sure!!! Image attached. Really I’m only using Tailscale, FileBrowser, NodeRed and eWelinkSmartHome. all the rest I can delete if needed. Thanks! ![DockerApps](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/f/fae421ced00b894a170fc2f497347a0bc4d12193.png) ---
**Author:** ![Tamer\_Salah](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/tamer_salah/32/4047_2.png) [@Tamer\_Salah](https://forum.ewelink.cc/u/Tamer_Salah)\ **Post date:** [September 23, 2026, 9:53pm UTC](https://forum.ewelink.cc/t/issue-matter-bridge-feature-in-ihost-after-upgrading-to-ewelinkcube-2-14-0/209249/6 "2026-09-23T21:53:41Z")
No need to delete anything, since the other containers are simply not installed. It might be something else causing the issue that isn’t clear yet. @KwayLi99 , could you please advise regarding this issue? ---
**Author:** ![Miao](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/miao/32/11137_2.png) [@Miao](https://forum.ewelink.cc/u/Miao)\ **Post date:** [September 24, 2026, 6:06am UTC](https://forum.ewelink.cc/t/issue-matter-bridge-feature-in-ihost-after-upgrading-to-ewelinkcube-2-14-0/209249/7 "2026-09-24T06:06:53Z")
Hello @laiga20 , Thank you for your feedback. We apologize for any inconvenience this may have caused. I have contacted you via private message. Please provide a copy of the logs so that we can locate the issue as quickly as possible. We currently have a known issue: an abnormality occurs when using Matter Bridge to sync camera devices on version 2.14.0. This issue has been fixed, and iHost will release the **2.14.1 hotfix** tonight to address it. Cube OS will be released next week. If you have used Matter Bridge to sync cameras after upgrading to 2.14.0, the current abnormality is most likely caused by the issue mentioned above. Once the hotfix is released, I will update you in this thread. You can upgrade to 2.14.1 and verify whether the issue has been resolved. However, to accurately identify the issue, please still provide the logs as instructed in my private message so that we can investigate further. We appreciate your understanding and support. ---
**Author:** ![Miao](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/miao/32/11137_2.png) [@Miao](https://forum.ewelink.cc/u/Miao)\ **Post date:** [September 24, 2026, 8:35am UTC](https://forum.ewelink.cc/t/issue-matter-bridge-feature-in-ihost-after-upgrading-to-ewelinkcube-2-14-0/209249/8 "2026-09-24T08:35:45Z")
> [@Miao](#): > > iHost will release the **2.14.1 hotfix** tonight Hello @laiga20 , The 2.14.1 hotfix mentioned above has been released. You can now update to 2.14.1. If the problem persists, please send me your logs via private message so that we can locate the issue as quickly as possible. Thank you very much. ---
**Author:** ![laiga20](https://avatars.discourse-cdn.com/v4/letter/l/c0e974/32.png) [@laiga20](https://forum.ewelink.cc/u/laiga20)\ **Post date:** [September 24, 2026, 2:25pm UTC](https://forum.ewelink.cc/t/issue-matter-bridge-feature-in-ihost-after-upgrading-to-ewelinkcube-2-14-0/209249/9 "2026-09-24T14:25:38Z")
Hi, Thanks for your fast reply! Unfortunally, I updated the iHost to 2.14.1 and the issue remains. Attached screenshots. Im going to extract and upload the iHost system logs. Thanks! ![PairingError](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/f/f68ecc5899d4561fc0af231d98431be9289387ce.jpeg) ![ihostUpdated](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/f/f161782ae1dab1c94af18fc42c185427513858ed.png) ---
**Author:** ![laiga20](https://avatars.discourse-cdn.com/v4/letter/l/c0e974/32.png) [@laiga20](https://forum.ewelink.cc/u/laiga20)\ **Post date:** [September 25, 2026, 5:08am UTC](https://forum.ewelink.cc/t/issue-matter-bridge-feature-in-ihost-after-upgrading-to-ewelinkcube-2-14-0/209249/10 "2026-09-25T05:08:42Z")
Hi. I uploaded the log files to a @Miao private message. Hope it helps! Thanks for your support!