# Is there any problem ongoing with NSPanel Pro (120) upgrades service

**URL:** <https://forum.ewelink.cc/t/is-there-any-problem-ongoing-with-nspanel-pro-120-upgrades-service/106587>\
**Category:** Free discussion\
**Created:** [December 18, 2024, 10:00am UTC](https://forum.ewelink.cc/t/is-there-any-problem-ongoing-with-nspanel-pro-120-upgrades-service/106587 "2024-12-18T10:00:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![SmartnyDom](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/smartnydom/32/1695_2.png) [@SmartnyDom](https://forum.ewelink.cc/u/SmartnyDom)\
**Post date:** [December 18, 2024, 10:00am UTC](https://forum.ewelink.cc/t/is-there-any-problem-ongoing-with-nspanel-pro-120-upgrades-service/106587/1 "2024-12-18T10:00:08Z")

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Hi, i’m experiencing a problem with attempts to check if there is a new version of firmware for NSPanelPro 120 from yesterday

- a new NSPanel Pro taken out of the box
- app version 3.5.0
- os version 3.5.1
- Once I press the software update icon (to check if there is a new version) I get: Failed, please try later
- panel of course connetect to WAN

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**Author:** ![ward](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ward/32/10437_2.png) [@ward](https://forum.ewelink.cc/u/ward)\
**Post date:** [December 19, 2024, 6:50am UTC](https://forum.ewelink.cc/t/is-there-any-problem-ongoing-with-nspanel-pro-120-upgrades-service/106587/2 "2024-12-19T06:50:45Z")

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Hey

Do you happen to have certain proxy and VLAN settings? And what’s the stat of your panel in the eWeLink app?