# Impossible to set sensitivity on SNZB-06P

**URL:** <https://forum.ewelink.cc/t/impossible-to-set-sensitivity-on-snzb-06p/208592>\
**Category:** Free discussion\
**Tags:** zigbee\
**Created:** [June 15, 2026, 8:35am UTC](https://forum.ewelink.cc/t/impossible-to-set-sensitivity-on-snzb-06p/208592 "2026-06-15T08:35:58Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![francescolupi89](https://avatars.discourse-cdn.com/v4/letter/f/ecae2f/32.png) [@francescolupi89](https://forum.ewelink.cc/u/francescolupi89)\
**Post date:** [June 15, 2026, 8:35am UTC](https://forum.ewelink.cc/t/impossible-to-set-sensitivity-on-snzb-06p/208592/1 "2026-06-15T08:35:58Z")

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Hi there,

Its more or lesa about 5 month i’m not able to adjust sensitivity (low, medium, High) on all my SNZB-06P. I have a NSPanel Pro as gateway.

I receive the message FAILED TRY AGAIN.

This happens in different houses Always with the NSPanel Pro.

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<div class="post-metadata">

**Author:** ![francescolupi89](https://avatars.discourse-cdn.com/v4/letter/f/ecae2f/32.png) [@francescolupi89](https://forum.ewelink.cc/u/francescolupi89)\
**Post date:** [June 24, 2026, 6:36pm UTC](https://forum.ewelink.cc/t/impossible-to-set-sensitivity-on-snzb-06p/208592/2 "2026-06-24T18:36:43Z")

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Is It possibile there Is no support for the product?

After only One year we are not able to set sensitivity anymore? Should we buy the new senseguard 24G presence sensore?