# Ihost won't connect with ewelink account

**URL:** <https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008>\
**Category:** eWeLink CUBE\
**Created:** [April 1, 2023, 7:38pm UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008 "2023-04-01T19:38:12Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![biakss](https://avatars.discourse-cdn.com/v4/letter/b/4da419/32.png) [@biakss](https://forum.ewelink.cc/u/biakss)\
**Post date:** [April 23, 2023, 7:18pm UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/21 "2023-04-23T19:18:35Z")

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iHost is more alive than dead!  
Managed to temporarily launch ewelink/ewelink-smart-home.  
Then ewelink/ewelink-smart-home stopped responding - “Failed to control”.

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**Author:** ![linuxk007](https://avatars.discourse-cdn.com/v4/letter/l/f07891/32.png) [@linuxk007](https://forum.ewelink.cc/u/linuxk007)\
**Post date:** [May 4, 2023, 6:42pm UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/22 "2023-05-04T18:42:33Z")

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So, ich habe Ersatzgerät, ewelink app verbunden,update 1.5.3, ewelink cube installiert alles ok. Aber led Licht immernoch rot, jetzt habe ich versucht zigbee Temperatur Sensor 02d,bei ersten Gerät ihost hat sofort gefunden. Aber bei Ersatzgerät nicht, mehrere sonoff zigbee Geräte probierte geht nicht. Zur schnellen gefreut. Langsam habe ich keine bock mehr. Hat einer Idee?

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**Author:** ![attilagurcan](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@attilagurcan](https://forum.ewelink.cc/u/attilagurcan)\
**Post date:** [December 24, 2023, 5:40am UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/23 "2023-12-24T05:40:27Z")

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Hi, I bought a brand new ihost and having the exact problem. İhost is connected to internet. firmware 1.4.2. can not connect it to ewelink so can not update firmware.  
Did anyone find a solution for this, I wrote to customer feedback but not a solution yet. Thanks in advance

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**Author:** ![Teki](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/teki/32/1161_2.png) [@Teki](https://forum.ewelink.cc/u/Teki)\
**Post date:** [December 25, 2023, 6:14am UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/24 "2023-12-25T06:14:54Z")

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Hi, we have made some changes based on your device ID, please try again

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**Author:** ![attilagurcan](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@attilagurcan](https://forum.ewelink.cc/u/attilagurcan)\
**Post date:** [December 25, 2023, 7:35am UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/25 "2023-12-25T07:35:59Z")

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Thank you very much. It is connected now. Much appreciated.

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**Author:** ![liam.abd.hamid](https://avatars.discourse-cdn.com/v4/letter/l/d78d45/32.png) [@liam.abd.hamid](https://forum.ewelink.cc/u/liam.abd.hamid)\
**Post date:** [January 7, 2024, 10:12am UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/26 "2024-01-07T10:12:10Z")

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Hi Teki, can help me, I have same problem…

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**Author:** ![Teki](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/teki/32/1161_2.png) [@Teki](https://forum.ewelink.cc/u/Teki)\
**Post date:** [January 8, 2024, 6:38am UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/27 "2024-01-08T06:38:27Z")

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hi, can you login to the web page of iHost? please let me know the device ID, which can be found on Settings page

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**Author:** ![liam.abd.hamid](https://avatars.discourse-cdn.com/v4/letter/l/d78d45/32.png) [@liam.abd.hamid](https://forum.ewelink.cc/u/liam.abd.hamid)\
**Post date:** [January 8, 2024, 6:05pm UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/29 "2024-01-08T18:05:33Z")

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Hi any news?tq

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**Author:** ![gstome](https://avatars.discourse-cdn.com/v4/letter/g/e9a140/32.png) [@gstome](https://forum.ewelink.cc/u/gstome)\
**Post date:** [January 8, 2024, 9:34pm UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/30 "2024-01-08T21:34:38Z")

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how did you solve it? I have the same problem.

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**Author:** ![gstome](https://avatars.discourse-cdn.com/v4/letter/g/e9a140/32.png) [@gstome](https://forum.ewelink.cc/u/gstome)\
**Post date:** [January 8, 2024, 9:38pm UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/31 "2024-01-08T21:38:34Z")

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Can you help me?  
my Device ID  
1001e7af60

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**Author:** ![linuxk007](https://avatars.discourse-cdn.com/v4/letter/l/f07891/32.png) [@linuxk007](https://forum.ewelink.cc/u/linuxk007)\
**Post date:** [January 8, 2024, 11:04pm UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/32 "2024-01-08T23:04:25Z")

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Ich habe einmal gelöscht und nochmal angemeldet. Dann war alles wieder da.

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**Author:** ![Teki](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/teki/32/1161_2.png) [@Teki](https://forum.ewelink.cc/u/Teki)\
**Post date:** [January 9, 2024, 2:57am UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/33 "2024-01-09T02:57:36Z")

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@liam.abd.hamid @gstome please let me know your firmware version, and please try to reset iHost by press the reset button for 10s, connect to Internet and try link your eWeLink account again. if problem persists, let me know your device ID and eWeLink account, you can just reply here or click my profile to send private message.

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**Author:** ![liam.abd.hamid](https://avatars.discourse-cdn.com/v4/letter/l/d78d45/32.png) [@liam.abd.hamid](https://forum.ewelink.cc/u/liam.abd.hamid)\
**Post date:** [January 9, 2024, 2:30pm UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/34 "2024-01-09T14:30:26Z")

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Hi Teki, i do reset, but still cannot LINK’, try to private msg u? didnt found the private msg on this page… tq

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**Author:** ![gstome](https://avatars.discourse-cdn.com/v4/letter/g/e9a140/32.png) [@gstome](https://forum.ewelink.cc/u/gstome)\
**Post date:** [January 9, 2024, 4:53pm UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/35 "2024-01-09T16:53:34Z")

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Tanks @Teki . It worked.

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**Author:** ![kuru.kanagalingam](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/kuru.kanagalingam/32/3756_2.png) [@kuru.kanagalingam](https://forum.ewelink.cc/u/kuru.kanagalingam)\
**Post date:** [January 23, 2024, 9:28pm UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/36 "2024-01-23T21:28:10Z")

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Hi @Teki I have the same problem I can’t link my ewelink account. I already tried reset still not working. My device ID 1001ec4d67 and the firmware 1.6.3

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**Author:** ![grebeczk](https://avatars.discourse-cdn.com/v4/letter/g/ecccb3/32.png) [@grebeczk](https://forum.ewelink.cc/u/grebeczk)\
**Post date:** [March 1, 2024, 7:05am UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/37 "2024-03-01T07:05:25Z")

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Hi @Teki I have the same problem.  
cannot be upgraded either.  
Device ID 1001e7ac6a  
Firmware Version 1.4.1  
The ewelink app answer: no new version.

and the tailscan page has no webui page

thanks Karoly

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**Author:** ![Jemma](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jemma/32/8657_2.png) [@Jemma](https://forum.ewelink.cc/u/Jemma)\
**Post date:** [March 1, 2024, 7:25am UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/38 "2024-03-01T07:25:21Z")

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Please let me know your eWeLink account  
The problem with the tailscan page not having a webui page will be fixed as soon as possible!

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<div class="post-metadata">

**Author:** ![grebeczk](https://avatars.discourse-cdn.com/v4/letter/g/ecccb3/32.png) [@grebeczk](https://forum.ewelink.cc/u/grebeczk)\
**Post date:** [March 1, 2024, 7:29am UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/39 "2024-03-01T07:29:39Z")

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> [@Jemma](#):
>
> Please let me know your eWeLink account  
> The problem with the tailscan page not having a webui page will be fixed as soon as possible!

Ewelink account: [grebeczk@gmail.com](mailto:grebeczk@gmail.com)

I think the main problem the equipnt version too old.

Thanks!

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**Author:** ![SuiKa](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/suika/32/8656_2.png) [@SuiKa](https://forum.ewelink.cc/u/SuiKa)\
**Post date:** [March 1, 2024, 7:32am UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/40 "2024-03-01T07:32:45Z")

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By saying tailscan, did you mean tailscale?

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<div class="post-metadata">

**Author:** ![grebeczk](https://avatars.discourse-cdn.com/v4/letter/g/ecccb3/32.png) [@grebeczk](https://forum.ewelink.cc/u/grebeczk)\
**Post date:** [March 1, 2024, 7:33am UTC](https://forum.ewelink.cc/t/ihost-wont-connect-with-ewelink-account/16008/41 "2024-03-01T07:33:40Z")

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Sorry yes! Tailscale

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