This is the third time, including today.
Every time this happens, without any apparent cause, we have to assign the location of over 100 devices one by one.
This is an incredible waste of time.
Hello,
Thank you for your feedback. We apologize for any inconvenience this may have caused.
To help us locate the issue more quickly, please provide your iHost logs following the instructions below. Instructions on how to obtain the logs are provided in the attached guide. If the log file is too large to upload successfully, we recommend uploading it to Google Drive and sharing a link that does not require access approval, as shown in the attached image.
We appreciate your understanding and support.
i-HOST: Lost of assignations of all devices
Here you are the i-HOST log file.
Greetings
Missatge de Wenmiao Zhang <notifications@ewelinkforum.discoursemail.com> del dia dc., 2 de set. 2026 a les 13:11: