# I can't access ewelink web, it shows a blank page

**URL:** <https://forum.ewelink.cc/t/i-cant-access-ewelink-web-it-shows-a-blank-page/25696>\
**Category:** Free discussion\
**Tags:** web\
**Created:** [December 13, 2023, 4:33am UTC](https://forum.ewelink.cc/t/i-cant-access-ewelink-web-it-shows-a-blank-page/25696 "2023-12-13T04:33:37Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![chatza001](https://avatars.discourse-cdn.com/v4/letter/c/bbce88/32.png) [@chatza001](https://forum.ewelink.cc/u/chatza001)\
**Post date:** [December 13, 2023, 4:33am UTC](https://forum.ewelink.cc/t/i-cant-access-ewelink-web-it-shows-a-blank-page/25696/1 "2023-12-13T04:33:37Z")

</div>

Why I can’t access ewelink web, it shows a blank page.

---

<div class="post-metadata">

**Author:** ![hugo](https://avatars.discourse-cdn.com/v4/letter/h/b38774/32.png) [@hugo](https://forum.ewelink.cc/u/hugo)\
**Post date:** [December 13, 2023, 7:24am UTC](https://forum.ewelink.cc/t/i-cant-access-ewelink-web-it-shows-a-blank-page/25696/2 "2023-12-13T07:24:31Z")

</div>

me too…PC & Phone

---

<div class="post-metadata">

**Author:** ![morgan](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/morgan/32/3184_2.png) [@morgan](https://forum.ewelink.cc/u/morgan)\
**Post date:** [December 13, 2023, 8:48am UTC](https://forum.ewelink.cc/t/i-cant-access-ewelink-web-it-shows-a-blank-page/25696/3 "2023-12-13T08:48:26Z")

</div>

Hmm, I could log in normally to ewelink web…

---

<div class="post-metadata">

**Author:** ![chatza001](https://avatars.discourse-cdn.com/v4/letter/c/bbce88/32.png) [@chatza001](https://forum.ewelink.cc/u/chatza001)\
**Post date:** [December 13, 2023, 9:10am UTC](https://forum.ewelink.cc/t/i-cant-access-ewelink-web-it-shows-a-blank-page/25696/4 "2023-12-13T09:10:04Z")

</div>

yeah, I asked the support team and was informed that in the next 2–3 hours there would be a patch update to fix this problem.