# How do I cancel Advance Plan Auto Renewal

**URL:** <https://forum.ewelink.cc/t/how-do-i-cancel-advance-plan-auto-renewal/26035>\
**Category:** eWeLink Plans\
**Created:** [December 20, 2023, 6:15pm UTC](https://forum.ewelink.cc/t/how-do-i-cancel-advance-plan-auto-renewal/26035 "2023-12-20T18:15:15Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![rb81251](https://avatars.discourse-cdn.com/v4/letter/r/bbce88/32.png) [@rb81251](https://forum.ewelink.cc/u/rb81251)\
**Post date:** [December 20, 2023, 6:15pm UTC](https://forum.ewelink.cc/t/how-do-i-cancel-advance-plan-auto-renewal/26035/1 "2023-12-20T18:15:15Z")

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How do I cancel the automatic renewal of the advance plan ? I cannot find any way to stop it, even in PayPal. I do not want to renew it.

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**Author:** ![Teki](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/teki/32/1161_2.png) [@Teki](https://forum.ewelink.cc/u/Teki)\
**Post date:** [December 21, 2023, 1:58am UTC](https://forum.ewelink.cc/t/how-do-i-cancel-advance-plan-auto-renewal/26035/2 "2023-12-21T01:58:56Z")

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Hi, you can go to the App Store (ios) or Google Play (Android) to stop the renewal.

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**Author:** ![rb81251](https://avatars.discourse-cdn.com/v4/letter/r/bbce88/32.png) [@rb81251](https://forum.ewelink.cc/u/rb81251)\
**Post date:** [December 21, 2023, 7:25am UTC](https://forum.ewelink.cc/t/how-do-i-cancel-advance-plan-auto-renewal/26035/3 "2023-12-21T07:25:18Z")

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I have been to the App Store but that does not show how to cancel, I cannot see any subscription just how to download the App. Even on my account there is no renewal information.

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**Author:** ![morgan](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/morgan/32/3184_2.png) [@morgan](https://forum.ewelink.cc/u/morgan)\
**Post date:** [December 22, 2023, 8:36pm UTC](https://forum.ewelink.cc/t/how-do-i-cancel-advance-plan-auto-renewal/26035/4 "2023-12-22T20:36:20Z")

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> [@rb81251](#):
>
> Even on my account there is no renewal information.

Maybe you don’t have it turned on?

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**Author:** ![helge.haas](https://avatars.discourse-cdn.com/v4/letter/h/f17d59/32.png) [@helge.haas](https://forum.ewelink.cc/u/helge.haas)\
**Post date:** [January 7, 2024, 3:32pm UTC](https://forum.ewelink.cc/t/how-do-i-cancel-advance-plan-auto-renewal/26035/5 "2024-01-07T15:32:33Z")

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Hello  
Did you finally figureout how to cancel the advanced Plan?  
I’m in the same situation, I got only renewal emails but no way to stop de subscription.

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**Author:** ![morgan](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/morgan/32/3184_2.png) [@morgan](https://forum.ewelink.cc/u/morgan)\
**Post date:** [January 7, 2024, 3:48pm UTC](https://forum.ewelink.cc/t/how-do-i-cancel-advance-plan-auto-renewal/26035/6 "2024-01-07T15:48:47Z")

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[https://appcontacter.com/cancel/com.coolkit/ewelink-smart-home](https://appcontacter.com/cancel/com.coolkit/ewelink-smart-home)

This should rather be a question about Google/Apple through which these fees are paid. eWeLink will terminate the plan if it does not receive $ and that’s it, so it’s not a matter of cancellation on ewelink’s side, but on the side of the company through which these payments are made.