# Help For eWeLink Camera Gateway **URL:** \ **Category:** eWeLink Plans\ **Created:** [September 15, 2021, 7:53am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50 "2021-09-15T07:53:17Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![StephenJ](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/stephenj/32/3311_2.png) [@StephenJ](https://forum.ewelink.cc/u/StephenJ)\ **Post date:** [September 15, 2021, 7:53am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/1 "2021-09-15T07:53:17Z")
# **I. Installation** ➢Install Docker on different operating systems (This tutorial is run on Raspberry Pi as an example). How to install a Docker can take this tutorial as reference: [https://runnable.com/docker/](https://runnable.com/docker/) ➢Visit Docker Hub([https://hub.docker.com/](https://hub.docker.com/)), search “Coolkitmobile”, copy the Docker Pull Command. \*You can access to this image\>\>[https://hub.docker.com/r/coolkitmobile/mediagate/![|1858x806](upload://fSruZpjocCIFip9U5Selk42IVcA.png)](https://hub.docker.com/r/coolkitmobile/mediagate/!%5B%7C1858x806%5D(upload://fSruZpjocCIFip9U5Selk42IVcA.png)) ➢Open a command line window, paste the copied docker pull command or just type “docker pull coolkitmobile/mediagate:latest” manually. \*_Tips: If you are prompted with incorrect username or password, please log in to your docker account first, and type in the command line window: docker login -u username -p password._ ➢Type this command line in the command line window **“docker run --privileged=true --network host -v ${yourFileDirection}:/mg/dist/data -d coolkitmobile/mediagate”** **Now the gateway container is working!** # II.Configuration Now you’ve installed the eWeLink camera gateway, let’s dive into the settings part. ➢On any device in the same LAN, access cameragateway.local:8606 through a browser or directly access tbe IP address:8606 (Refer to the IP address shown in the command window of Docker) e.g. [http://192.186.3.34:8608](http://192.186.3.34:8608) ![](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/1X/07bdadabe75a0a871f9461dfab51bf169ac8e2a4.png) ➢Log in successfully, access the page of the camera gateway. It will automatically search for cameras, you need to click the camera that is automatically found and enter the camera information. Or you can also click the add camera button in the upper right corner to add camera. ![](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/1X/77612750d9a2a70a10af383534870cf051bffb3f.jpeg) ![](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/1X/e21516ff251d846f7252525b5088c3709f1d2563.jpeg) \ ***It will be displayed on the device list after a successful addition as follows.** ➢The camera gateway and added cameras are visible in the eWeLink App as an icon as follows. ![](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/1X/410786c1a6ae80aab609340d3813b2709217f688.jpeg) ➢Click the camera to start the monitoring. ---
**Author:** ![Thomas](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/thomas/32/397_2.png) [@Thomas](https://forum.ewelink.cc/u/Thomas)\ **Post date:** [January 21, 2022, 4:49pm UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/2 "2022-01-21T16:49:16Z")
Hello, my Gateway is runnig with black screen and sound. I think the error is here: > [@StephenJ](#): > > ➢Type this command line in the command line window **“docker run --privileged=true --network host -v ${yourFileDirection}:/mg/dist/data -d coolkitmobile/mediagate”** yourFileDirection Help me to find it. It is my first raspberry project, sorry ---
**Author:** ![jeremy](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jeremy/32/398_2.png) [@jeremy](https://forum.ewelink.cc/u/jeremy)\ **Post date:** [January 22, 2022, 3:26am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/3 "2022-01-22T03:26:15Z")
you need to specified real file path string like /tmp/mg from your raspberry to replace ${yourFileDirection} string ---
**Author:** ![Thomas](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/thomas/32/397_2.png) [@Thomas](https://forum.ewelink.cc/u/Thomas)\ **Post date:** [January 22, 2022, 9:24am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/4 "2022-01-22T09:24:47Z")
How do I find out the path? unfortunately I have no knowledge about Raspberry. ---
**Author:** ![jeremy](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jeremy/32/398_2.png) [@jeremy](https://forum.ewelink.cc/u/jeremy)\ **Post date:** [January 23, 2022, 2:16am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/5 "2022-01-23T02:16:33Z")
any path is ok , it is just a path where the docker will save data to , it is not limited. ---
**Author:** ![Thomas](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/thomas/32/397_2.png) [@Thomas](https://forum.ewelink.cc/u/Thomas)\ **Post date:** [January 23, 2022, 9:51am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/6 "2022-01-23T09:51:32Z")
OMG embarrassing… I’ve been desperately looking for the path. Many Thanks ---
**Author:** ![jeremy](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jeremy/32/398_2.png) [@jeremy](https://forum.ewelink.cc/u/jeremy)\ **Post date:** [January 25, 2022, 1:52am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/7 "2022-01-25T01:52:38Z")
It is not easy to setup first, i am glad to help, if it was still unable to work , pls let me kown. ---
**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\ **Post date:** [January 26, 2022, 4:29pm UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/8 "2022-01-26T16:29:07Z")
Hi Jimmy, I think the tutorial is not clearly enough for users, would you please add more details in next version? Suppose it’s along with the optimization you guys are working on. ---
**Author:** ![campomonjl](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@campomonjl](https://forum.ewelink.cc/u/campomonjl)\ **Post date:** [July 15, 2022, 3:55am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/9 "2022-07-15T03:55:59Z")
I’m also trying to use the ewelink camera gateway to use in the echo show. I can see the camera image in the ewelink app, but in alexa the video does not load it is black. Can someone help me? ---
**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\ **Post date:** [July 15, 2022, 7:18am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/11 "2022-07-15T07:18:53Z")
Would you please send me a PM with your camera’s settings in the CameraGateway, let me check if there is something missing. ---
**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\ **Post date:** [July 15, 2022, 7:51am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/12 "2022-07-15T07:51:51Z")
I think there maybe sth wrong with the RTSP url, Test & Validate Your RTSP url before setting it in CamSync is highly recommended, here is the guide below, Software like [VLC](https://www.videolan.org/vlc/) is needed Using VLC, you can access your camera’s RTSP stream using the **File \> Open Network** menu ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/1X/17ea237cda4920840af655d0b8d2f48bb56dbd1d.png) Next, enter your RTSP URL in the “ **URL** ” field and then click the OPEN button. ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/1X/90bc8220ea932172bb9fe4d12f5ea5c6dca235a4.png) Once VLC has successfully connected to your camera stream, it will display the video stream in a new window. That is means your RTSP url is correct and works, then fill it in CamSync with the same url and other settings may needed. ---
**Author:** ![campomonjl](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@campomonjl](https://forum.ewelink.cc/u/campomonjl)\ **Post date:** [July 16, 2022, 3:31am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/13 "2022-07-16T03:31:21Z")
[PRINT](https://drive.google.com/file/d/1NWqGJriqwTJIkMbbJKwBEPTllpS8loI8/view?usp=sharing) my settings. I can see the camera in VLC and the ewelink app, but not in alexa echo show 8. ---
**Author:** ![campomonjl](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@campomonjl](https://forum.ewelink.cc/u/campomonjl)\ **Post date:** [July 16, 2022, 3:33am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/14 "2022-07-16T03:33:32Z")
the print screen is just above the PRINT hyperlink ---
**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\ **Post date:** [July 16, 2022, 3:55am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/15 "2022-07-16T03:55:06Z")
Which one you have installed the Gateway in? Raspberry Pi or virtual machine run on ubuntu or other OS? Please make sure the Gateway have the same IP section as the Camera. ---
**Author:** ![campomonjl](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@campomonjl](https://forum.ewelink.cc/u/campomonjl)\ **Post date:** [July 16, 2022, 4:04am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/16 "2022-07-16T04:04:46Z")
raspberry pi 4. same network ---
**Author:** ![campomonjl](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@campomonjl](https://forum.ewelink.cc/u/campomonjl)\ **Post date:** [July 16, 2022, 4:08am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/17 "2022-07-16T04:08:22Z")
in the ewelink APP the camera worked through the gateway ---
**Author:** ![campomonjl](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@campomonjl](https://forum.ewelink.cc/u/campomonjl)\ **Post date:** [July 16, 2022, 4:10am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/18 "2022-07-16T04:10:52Z")
I would like to know if there is any restriction to work in Brazil. With this same configuration it worked once and then stopped ---
**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\ **Post date:** [July 16, 2022, 4:16am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/19 "2022-07-16T04:16:50Z")
No Restrictions, Works at beginning and then down? That’s wired, may I know your camera’s device ID? Will loop to our tech team for further check. ---
**Author:** ![campomonjl](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@campomonjl](https://forum.ewelink.cc/u/campomonjl)\ **Post date:** [July 16, 2022, 4:27am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/20 "2022-07-16T04:27:47Z")
![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/1X/6585dd4a20fec5d65bb82f70c37a0649f42a421c.jpeg) ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/1X/2baed924a15b6f1a7763a46b0cbdd817d3f1527d.jpeg) ![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/1X/91b034d616c77a1673ab7b6b929955d6e40b3404.jpeg) ---
**Author:** ![campomonjl](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@campomonjl](https://forum.ewelink.cc/u/campomonjl)\ **Post date:** [July 16, 2022, 4:30am UTC](https://forum.ewelink.cc/t/help-for-ewelink-camera-gateway/50/21 "2022-07-16T04:30:33Z")
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