# Feedback Report Problem

**URL:** <https://forum.ewelink.cc/t/feedback-report-problem/1464>\
**Category:** Uncategorized\
**Created:** [June 13, 2022, 7:16pm UTC](https://forum.ewelink.cc/t/feedback-report-problem/1464 "2022-06-13T19:16:31Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![gokyuzugokturk](https://avatars.discourse-cdn.com/v4/letter/g/3bc359/32.png) [@gokyuzugokturk](https://forum.ewelink.cc/u/gokyuzugokturk)\
**Post date:** [June 13, 2022, 7:16pm UTC](https://forum.ewelink.cc/t/feedback-report-problem/1464/1 "2022-06-13T19:16:31Z")

</div>

Video: [- YouTube](https://youtu.be/K07tJ9fAYJY)

Apple IPhone 12 Software Version 15.5 and the EWeLink App V4.22.0

The EWeLink app closes itself as soon as I press send feedback button.

Please fix feedback report problem.

---

<div class="post-metadata">

**Author:** ![Erin](https://avatars.discourse-cdn.com/v4/letter/e/67e7ee/32.png) [@Erin](https://forum.ewelink.cc/u/Erin)\
**Post date:** [June 15, 2022, 1:51am UTC](https://forum.ewelink.cc/t/feedback-report-problem/1464/2 "2022-06-15T01:51:04Z")

</div>

Hi. eWeLink’s technicians will check it further and I"ll be back with more info soon. Thanks.

---

<div class="post-metadata">

**Author:** ![Erin](https://avatars.discourse-cdn.com/v4/letter/e/67e7ee/32.png) [@Erin](https://forum.ewelink.cc/u/Erin)\
**Post date:** [June 17, 2022, 7:39am UTC](https://forum.ewelink.cc/t/feedback-report-problem/1464/3 "2022-06-17T07:39:27Z")

</div>

Hey. Please re-login or uninstall eWeLink App and reinstall it to see if the feedback can be submitted successfully.

---

<div class="post-metadata">

**Author:** ![gokyuzugokturk](https://avatars.discourse-cdn.com/v4/letter/g/3bc359/32.png) [@gokyuzugokturk](https://forum.ewelink.cc/u/gokyuzugokturk)\
**Post date:** [June 18, 2022, 7:01pm UTC](https://forum.ewelink.cc/t/feedback-report-problem/1464/4 "2022-06-18T19:01:10Z")

</div>

I uninstall the ewelink app from my phone. I reinstall it from App Store. The feedback works now. Thanks.

---

<div class="post-metadata">

**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\
**Post date:** [June 30, 2022, 5:26am UTC](https://forum.ewelink.cc/t/feedback-report-problem/1464/5 "2022-06-30T05:26:13Z")

</div>

Unlisted on June 30, 2022, 5:26am UTC