# eWeLink Web in an iframe doesn't work

**URL:** <https://forum.ewelink.cc/t/ewelink-web-in-an-iframe-doesnt-work/87268>\
**Category:** eWeLink CUBE\
**Created:** [November 12, 2024, 12:23pm UTC](https://forum.ewelink.cc/t/ewelink-web-in-an-iframe-doesnt-work/87268 "2024-11-12T12:23:44Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![Teki](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/teki/32/1161_2.png) [@Teki](https://forum.ewelink.cc/u/Teki)\
**Post date:** [November 13, 2024, 6:26am UTC](https://forum.ewelink.cc/t/ewelink-web-in-an-iframe-doesnt-work/87268/7 "2024-11-13T06:26:24Z")

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> [@jam3](#):
>
> not handling some devices rightly.

The server does not store the product model for devices added before April 2024, these devices cannot be mapped to the corresponding battery models. The solution is to re-add these devices to eWeLink app. Or check the manual/label and select the battery models manually.

More details about the two features:

> [@New on eWeLink WEB V3.10: Introducing the Battery Insights and Timer Viewer](https://forum.ewelink.cc/t/new-on-ewelink-web-v3-10-monitor-manage-your-smart-home-smarter/87638/1):
>
> In eWeLink WEB V3.10 ( Nov 12, 2024) , we’ve developed these tools to make your smart home experience even more seamless: :battery:Battery Insights We understand how crucial it is to maintain your devices’ functionality. Our new Battery Insights feature offers centralized battery monitor, allowing you to check all your device battery levels in one dashboard. What You Can See On the Battery Insights page, you can now view important battery information: Current battery level Battery model N…

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