# Ewelink keeps saying "Error please try again"

**URL:** <https://forum.ewelink.cc/t/ewelink-keeps-saying-error-please-try-again/23685>\
**Category:** Free discussion\
**Tags:** app\
**Created:** [October 30, 2023, 9:13pm UTC](https://forum.ewelink.cc/t/ewelink-keeps-saying-error-please-try-again/23685 "2023-10-30T21:13:11Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![cyber.sia](https://avatars.discourse-cdn.com/v4/letter/c/bb73d2/32.png) [@cyber.sia](https://forum.ewelink.cc/u/cyber.sia)\
**Post date:** [October 30, 2023, 9:13pm UTC](https://forum.ewelink.cc/t/ewelink-keeps-saying-error-please-try-again/23685/1 "2023-10-30T21:13:11Z")

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Hello, Now I’ve searched for half a day and reset until my fingers have become sore. I have a Zigbee Din Dimmer and a Zigbee Gateway 3.0… It all finds each other but I just can’t get it to work as intended. The light turns off and if I want to turn it on again I need to hit the Dimm slider to 100%, when I want to turn it on by pressing “on” it says (Error please try again) I can turn lights on and off with a voice command via google. But google and ewelink keep saying there is an error and that I should try again. The light is shown as off in both apps even though the light is on… What am I doing wrong?