# Ewelink Cast Ipad problem **URL:** \ **Category:** Free discussion\ **Created:** [May 29, 2023, 4:20pm UTC](https://forum.ewelink.cc/t/ewelink-cast-ipad-problem/18266 "2023-05-29T16:20:09Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![chierchia5](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/chierchia5/32/2904_2.png) [@chierchia5](https://forum.ewelink.cc/u/chierchia5)\ **Post date:** [May 29, 2023, 4:20pm UTC](https://forum.ewelink.cc/t/ewelink-cast-ipad-problem/18266/1 "2023-05-29T16:20:09Z")
From my Ipad I can no longer open the Ewelink Cast web page, From IPhone and Windows PC I regularly open the Cas web page of my account. What could be the problem? ---
**Author:** ![joennuh](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/joennuh/32/454_2.png) [@joennuh](https://forum.ewelink.cc/u/joennuh)\ **Post date:** [May 29, 2023, 8:02pm UTC](https://forum.ewelink.cc/t/ewelink-cast-ipad-problem/18266/2 "2023-05-29T20:02:19Z")
A bit more info please. Define “Can no longer open the eWeLink Cast webpage”. What exactly do you do and what exactly happens next? ---
**Author:** ![chierchia5](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/chierchia5/32/2904_2.png) [@chierchia5](https://forum.ewelink.cc/u/chierchia5)\ **Post date:** [May 29, 2023, 8:54pm UTC](https://forum.ewelink.cc/t/ewelink-cast-ipad-problem/18266/3 "2023-05-29T20:54:48Z")
![IMG_8476](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/4/4f5ed7ea8aa70e5890c9dd6dd32638f03308008d.jpeg) I am attaching a photo, a load takes place but the page is not opened ---
**Author:** ![joennuh](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/joennuh/32/454_2.png) [@joennuh](https://forum.ewelink.cc/u/joennuh)\ **Post date:** [May 29, 2023, 8:57pm UTC](https://forum.ewelink.cc/t/ewelink-cast-ipad-problem/18266/4 "2023-05-29T20:57:04Z")
Maybe you can try another browser on the iPad. Firefox or so. If it works at Firefox then it is an issue of Safari. On the reverse side you could try Safari in the PC to be sure about whether the issue persists on only the iPad or in Safari on any platform. ---
**Author:** ![chierchia5](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/chierchia5/32/2904_2.png) [@chierchia5](https://forum.ewelink.cc/u/chierchia5)\ **Post date:** [May 30, 2023, 4:10am UTC](https://forum.ewelink.cc/t/ewelink-cast-ipad-problem/18266/5 "2023-05-30T04:10:18Z")
with IPhone and Windows PC I regularly open the Cast web page ---
**Author:** ![Teki](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/teki/32/1161_2.png) [@Teki](https://forum.ewelink.cc/u/Teki)\ **Post date:** [May 30, 2023, 5:47am UTC](https://forum.ewelink.cc/t/ewelink-cast-ipad-problem/18266/6 "2023-05-30T05:47:08Z")
what’s the model (or year) of your ipad? Some old ipads/tablets may not compatible with the latest web languages/codes ---
**Author:** ![chierchia5](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/chierchia5/32/2904_2.png) [@chierchia5](https://forum.ewelink.cc/u/chierchia5)\ **Post date:** [May 30, 2023, 8:21am UTC](https://forum.ewelink.cc/t/ewelink-cast-ipad-problem/18266/7 "2023-05-30T08:21:44Z")
The model of my Ipad is very old, the Cast web page hasn’t opened for me for a few weeks, I have had this problem for 2 weeks ---
**Author:** ![joennuh](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/joennuh/32/454_2.png) [@joennuh](https://forum.ewelink.cc/u/joennuh)\ **Post date:** [May 30, 2023, 10:18am UTC](https://forum.ewelink.cc/t/ewelink-cast-ipad-problem/18266/8 "2023-05-30T10:18:28Z")
My suspicioin is that you use an outdated browser that can’t be updated anbymore and doesn’t support modern website technics. ---
**Author:** ![chierchia5](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/chierchia5/32/2904_2.png) [@chierchia5](https://forum.ewelink.cc/u/chierchia5)\ **Post date:** [May 31, 2023, 4:58pm UTC](https://forum.ewelink.cc/t/ewelink-cast-ipad-problem/18266/9 "2023-05-31T16:58:04Z")
the device is an ipad mini 2 with SW 12.5.7, it doesn’t allow me to update Safari and download other modern browsers. ---
**Author:** ![joennuh](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/joennuh/32/454_2.png) [@joennuh](https://forum.ewelink.cc/u/joennuh)\ **Post date:** [May 31, 2023, 8:53pm UTC](https://forum.ewelink.cc/t/ewelink-cast-ipad-problem/18266/10 "2023-05-31T20:53:22Z")
Then I’m afraid it is time to get a new tablet or so… ---
**Author:** ![m.piccardo](https://avatars.discourse-cdn.com/v4/letter/m/ecd19e/32.png) [@m.piccardo](https://forum.ewelink.cc/u/m.piccardo)\ **Post date:** [July 28, 2023, 8:40am UTC](https://forum.ewelink.cc/t/ewelink-cast-ipad-problem/18266/11 "2023-07-28T08:40:24Z")
Take a look to this solution: [Cast dashboard on old iPads [iHost]](https://forum.ewelink.cc/t/cast-dashboard-on-old-ipads-ihost/20102)