# eWeLink Cast dashboard Camera not working

**URL:** <https://forum.ewelink.cc/t/ewelink-cast-dashboard-camera-not-working/10230>\
**Category:** Uncategorized\
**Tags:** camera\
**Created:** [December 13, 2022, 8:03am UTC](https://forum.ewelink.cc/t/ewelink-cast-dashboard-camera-not-working/10230 "2022-12-13T08:03:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ashvinjpatel908](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/ashvinjpatel908/32/1806_2.png) [@ashvinjpatel908](https://forum.ewelink.cc/u/ashvinjpatel908)\
**Post date:** [December 13, 2022, 8:03am UTC](https://forum.ewelink.cc/t/ewelink-cast-dashboard-camera-not-working/10230/1 "2022-12-13T08:03:55Z")

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Alexa does not connect to

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**Author:** ![PeterGoGo](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/petergogo/32/460_2.png) [@PeterGoGo](https://forum.ewelink.cc/u/PeterGoGo)\
**Post date:** [December 14, 2022, 6:01am UTC](https://forum.ewelink.cc/t/ewelink-cast-dashboard-camera-not-working/10230/2 "2022-12-14T06:01:26Z")

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Hi there, have you subscribed to eWeLink Camera Plan? Please kindly note that the subscription of Camera Plan is required when you sync the camera to Alexa.