# eWeLink app doesn’t pick wifi SSID **URL:** \ **Category:** Uncategorized\ **Tags:** pairing\ **Created:** [June 4, 2022, 4:05am UTC](https://forum.ewelink.cc/t/ewelink-app-doesn-t-pick-wifi-ssid/1090 "2022-06-04T04:05:28Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![praneelsingh](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@praneelsingh](https://forum.ewelink.cc/u/praneelsingh)\ **Post date:** [June 4, 2022, 4:05am UTC](https://forum.ewelink.cc/t/ewelink-app-doesn-t-pick-wifi-ssid/1090/1 "2022-06-04T04:05:28Z")
I had bought several sonoff smart wifi switches to install in my home but I can’t even pair one of them. I am stuck for the last 3 hours trying to pair. The app doesn’t even select the router wifi ssid. I disabled 5ghz completely but still the app’s SSID field doesn’t get populated when I change or reselect in my iPhone settings. Please assist as I am really stuck. Even the compatible mode doesn’t work , as that too ends on the same screen asking to select SSID. ---
**Author:** ![ineedfantasy](https://avatars.discourse-cdn.com/v4/letter/i/65b543/32.png) [@ineedfantasy](https://forum.ewelink.cc/u/ineedfantasy)\ **Post date:** [June 4, 2022, 3:53pm UTC](https://forum.ewelink.cc/t/ewelink-app-doesn-t-pick-wifi-ssid/1090/2 "2022-06-04T15:53:28Z")
Hi! The GPS on the phone is enabled? Honestly I’ve never understand why, but if is not enabled the ewelink app do not catch the wifi SSID… ---
**Author:** ![praneelsingh](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@praneelsingh](https://forum.ewelink.cc/u/praneelsingh)\ **Post date:** [June 4, 2022, 10:32pm UTC](https://forum.ewelink.cc/t/ewelink-app-doesn-t-pick-wifi-ssid/1090/3 "2022-06-04T22:32:53Z")
Hi there. Yes the gps is always on. I updated location services to always for this app but still does not work. Weird thing is that it worked briefly for very first time but I was unable to pair it that time. Tried again so many times and it just does not work. ---
**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\ **Post date:** [June 5, 2022, 3:50pm UTC](https://forum.ewelink.cc/t/ewelink-app-doesn-t-pick-wifi-ssid/1090/4 "2022-06-05T15:50:14Z")
Please place a screenshot with the SSID pick page, let me check. According to Apple and Google’s request for Apps, lactation access and precise location should be allowed and ON when pairing. ---
**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\ **Post date:** [June 5, 2022, 3:52pm UTC](https://forum.ewelink.cc/t/ewelink-app-doesn-t-pick-wifi-ssid/1090/5 "2022-06-05T15:52:33Z")
![image](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/1X/d704e676fa975a169d9b4a0ff20f14d9be29524c.jpeg) ---
**Author:** ![akikiki](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/akikiki/32/568_2.png) [@akikiki](https://forum.ewelink.cc/u/akikiki)\ **Post date:** [June 9, 2022, 3:30am UTC](https://forum.ewelink.cc/t/ewelink-app-doesn-t-pick-wifi-ssid/1090/6 "2022-06-09T03:30:10Z")
I don’t have an answer for you. But I too had this problem about 5 months ago. I wrote a trouble ticket and complained. Two days later, but before they got back to me, I tried again, and I was able to get pass that problem. Same app version, nothing had changed. Just worked. By the way, I hate how the made that “click to okay” the same color. Hard to determine that its not already 'clicked", and that we must do it every time. Waste of a finger click. Good luck. I know I didn’t solve it. But I hope I helped. ---
**Author:** ![praneelsingh](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@praneelsingh](https://forum.ewelink.cc/u/praneelsingh)\ **Post date:** [June 9, 2022, 3:01pm UTC](https://forum.ewelink.cc/t/ewelink-app-doesn-t-pick-wifi-ssid/1090/7 "2022-06-09T15:01:44Z")
Thank you. Everything was exactly as shown from the beginning however it didn’t work before but is working now. ---
**Author:** ![praneelsingh](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@praneelsingh](https://forum.ewelink.cc/u/praneelsingh)\ **Post date:** [June 9, 2022, 3:06pm UTC](https://forum.ewelink.cc/t/ewelink-app-doesn-t-pick-wifi-ssid/1090/8 "2022-06-09T15:06:01Z")
As a matter of fact that was my exact situation. It didn’t work in the weekend but I tried again this week with same exact settings and it worked! I have used sonoff products before and I must say they are good , but the app itself has to be amongst the worst. ---
**Author:** ![praneelsingh](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@praneelsingh](https://forum.ewelink.cc/u/praneelsingh)\ **Post date:** [June 9, 2022, 3:08pm UTC](https://forum.ewelink.cc/t/ewelink-app-doesn-t-pick-wifi-ssid/1090/9 "2022-06-09T15:08:57Z")
I also don’t understand the need for the app to know our precise location. I am using a different brand smart switch as well and that doesn’t ask for precise location. I know many people are avoiding this product for this reason. ---
**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\ **Post date:** [June 10, 2022, 4:25pm UTC](https://forum.ewelink.cc/t/ewelink-app-doesn-t-pick-wifi-ssid/1090/10 "2022-06-10T16:25:53Z")
eWeLink doesn’t need the location at all, However, Apple and Google require this when the App calling the wifi API when paring. ---
**Author:** ![praneelsingh](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@praneelsingh](https://forum.ewelink.cc/u/praneelsingh)\ **Post date:** [June 10, 2022, 8:57pm UTC](https://forum.ewelink.cc/t/ewelink-app-doesn-t-pick-wifi-ssid/1090/11 "2022-06-10T20:57:00Z")
Makes sense, thanks. Would it be okay to turn off location settings since wifi pairing is now complete? ---
**Author:** ![praneelsingh](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@praneelsingh](https://forum.ewelink.cc/u/praneelsingh)\ **Post date:** [June 13, 2022, 5:56am UTC](https://forum.ewelink.cc/t/ewelink-app-doesn-t-pick-wifi-ssid/1090/13 "2022-06-13T05:56:52Z")
It was a weird issue but resolved now. Nothing to do with the router. It was not working and I tried again few days later with same settings and worked just fine. I have come across a few people who had same issue at some point in time. ---
**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\ **Post date:** [June 15, 2022, 10:08am UTC](https://forum.ewelink.cc/t/ewelink-app-doesn-t-pick-wifi-ssid/1090/14 "2022-06-15T10:08:07Z")
It’s OK to disable the precise location setting when paring completed. Hoping iOS and Android remove this requirements in the future.