# eWeLink Add-On to Home Assistant not working **URL:** \ **Category:** Free discussion\ **Created:** [December 6, 2022, 2:32am UTC](https://forum.ewelink.cc/t/ewelink-add-on-to-home-assistant-not-working/9750 "2022-12-06T02:32:14Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![jmharo](https://avatars.discourse-cdn.com/v4/letter/j/ecc23a/32.png) [@jmharo](https://forum.ewelink.cc/u/jmharo)\ **Post date:** [December 6, 2022, 2:32am UTC](https://forum.ewelink.cc/t/ewelink-add-on-to-home-assistant-not-working/9750/1 "2022-12-06T02:32:14Z")
I’m just starting to try to get eWeLink Smart Home integration to work within my Home Assistant. I’ve gone through what steps I can find to install it, which it is installed but it shows all my devices (which all I have right now are just Sonoff outlet smart plugs) are not supported. One step that confuses me is the Long-Lived Access Token. I’ve got that token copied off, but on the eWeLink Smart Home Integration, there is no Options entry to put in the auth code. The screen shows the Network web interface setup but no Options area. I don’t know if that’s why it’s showing my devices as not supported. I do have the Sonoff-Lan installed and it shows the devices on it, and my main dashboard does show them on that also. But it’s just the eWeLink Smart Home screen I can’t get to work. Can any give me any help or possibly let me know what I’m doing wrong? ---
**Author:** ![HeisenBerg](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/heisenberg/32/494_2.png) [@HeisenBerg](https://forum.ewelink.cc/u/HeisenBerg)\ **Post date:** [December 6, 2022, 9:28am UTC](https://forum.ewelink.cc/t/ewelink-add-on-to-home-assistant-not-working/9750/2 "2022-12-06T09:28:04Z")
Do you following the tutorial here eWeLink guys posted? [UPDATED eWeLink add-on V1.3.3 for Home Assistant](https://forum.ewelink.cc/t/updated-ewelink-add-on-v1-3-3-for-home-assistant/5880) They only support add-on way, not integration of HA. ---
**Author:** ![jmharo](https://avatars.discourse-cdn.com/v4/letter/j/ecc23a/32.png) [@jmharo](https://forum.ewelink.cc/u/jmharo)\ **Post date:** [December 8, 2022, 1:32am UTC](https://forum.ewelink.cc/t/ewelink-add-on-to-home-assistant-not-working/9750/3 "2022-12-08T01:32:34Z")
I accidently said Integration, but I did do it through the Add-Ons. When I’ve tried that link with the git URL listed in it, I get the following error: ![2022-12-07_19-05-03](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/e/ed0aed951235b81a29349fdd345eae399345c9b3.jpeg) I had found one other link that used a slightly different URL as: [GitHub - CoolKit-Technologies/ha-addon](https://github.com/CoolKit-Technologies/ha-addon) This one would work and I was able to add this to my Home Assistant but I get the following when I open my Home Assistant Smart Home: ![2022-12-05_19-19-24](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/5/52ff960c9e8ee413bf9315ed5434876c141fcf1e.jpeg) This is what I can’t get to work. My 4 devices listed are the Sonoff S40 WiFi Smart Plugs. ---
**Author:** ![kish.russ](https://avatars.discourse-cdn.com/v4/letter/k/6de8d8/32.png) [@kish.russ](https://forum.ewelink.cc/u/kish.russ)\ **Post date:** [December 8, 2022, 1:52am UTC](https://forum.ewelink.cc/t/ewelink-add-on-to-home-assistant-not-working/9750/4 "2022-12-08T01:52:42Z")
The message is clear that the S40 Smart Plugs are not currently supported. I believe it is on the list of items eWeLink will be adding in the future releases of the Add-on. I would check the end of every month to see if any new updates have been posted. I can tell you that the S31 Smart Plugs do work with the current Add-on version. I have 8 up and running. ---
**Author:** ![jmharo](https://avatars.discourse-cdn.com/v4/letter/j/ecc23a/32.png) [@jmharo](https://forum.ewelink.cc/u/jmharo)\ **Post date:** [December 8, 2022, 2:18am UTC](https://forum.ewelink.cc/t/ewelink-add-on-to-home-assistant-not-working/9750/5 "2022-12-08T02:18:56Z")
Thank you. I had a friend that had been using Home Assistant for awhile and he had his working fine, but after you said that, I re-asked him what models he had and he said they were the S31TPB plugs. And he had just received the same ones I got and had the same issue. So that explains that issues. But would you know why I can’t get the Add-on installed using the URL: [_https://github.com/CoolKit-Technologies/Home Assistant-addon.git_](https://github.com/CoolKit-Technologies/ha-addon.git) I don’t know if there is any difference between using that URL or the one that I can get to work at: [GitHub - CoolKit-Technologies/ha-addon](https://github.com/CoolKit-Technologies/ha-addon) ---
**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\ **Post date:** [December 8, 2022, 3:06am UTC](https://forum.ewelink.cc/t/ewelink-add-on-to-home-assistant-not-working/9750/6 "2022-12-08T03:06:27Z")
[_https://github.com/CoolKit-Technologies/Home Assistant-addon.git_](https://github.com/CoolKit-Technologies/ha-addon.git) is the link for github page, [GitHub - CoolKit-Technologies/ha-addon](https://github.com/CoolKit-Technologies/ha-addon.git) is the right link for repository. ![图片](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/c/c1aeffbd1b8e7e79e0160e564d48f7ffddcba38e.png) Have edit the tutorial to make them the same, thanks for the feedback. ---
**Author:** ![yitie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/yitie/32/3613_2.png) [@yitie](https://forum.ewelink.cc/u/yitie)\ **Post date:** [December 8, 2022, 3:07am UTC](https://forum.ewelink.cc/t/ewelink-add-on-to-home-assistant-not-working/9750/7 "2022-12-08T03:07:51Z")
S40 series implement request received, will make it supported later, please stay tuned. ---
**Author:** ![jmharo](https://avatars.discourse-cdn.com/v4/letter/j/ecc23a/32.png) [@jmharo](https://forum.ewelink.cc/u/jmharo)\ **Post date:** [December 8, 2022, 3:51am UTC](https://forum.ewelink.cc/t/ewelink-add-on-to-home-assistant-not-working/9750/8 "2022-12-08T03:51:40Z")
Thanks All for the support and help. ---
**Author:** ![andrea.zanantoni](https://avatars.discourse-cdn.com/v4/letter/a/258eb7/32.png) [@andrea.zanantoni](https://forum.ewelink.cc/u/andrea.zanantoni)\ **Post date:** [February 10, 2023, 3:42pm UTC](https://forum.ewelink.cc/t/ewelink-add-on-to-home-assistant-not-working/9750/9 "2023-02-10T15:42:09Z")
Hi, today I installed eWelink HA Addon in my Home Assistant (version 1.4.3). In the log I have a lot of errors like these: 2023-02-10T15:29:17.157Z [ERROR] getDataSync: disabled.json → 10015cd151 no data 2023-02-10T15:29:17.159Z [ERROR] getDataSync: disabled.json → 10015cc93d no data 2023-02-10T15:29:17.161Z [ERROR] getDataSync: disabled.json → 100156adce no data 2023-02-10T15:29:17.165Z [ERROR] getDataSync: diy.json → no data 2023-02-10T15:29:19.678Z [ERROR] getDataSync: disabled.json → 10015cd151 no data 2023-02-10T15:29:19.681Z [ERROR] getDataSync: disabled.json → 10015cc93d no data 2023-02-10T15:29:19.684Z [ERROR] getDataSync: disabled.json → 100156adce no data 2023-02-10T15:29:22.051Z [ERROR] getDataSync: diy.json → no data 2023-02-10T15:29:27.387Z [ERROR] getDataSync: diy.json → no data I’have 3 NS Panel EU seen as switches. 4 switches for each NS Panel, I don’t know why. I hope you will add the possibility to see also the internal temperature soon and also to set the thermostat setpoint. Thanks for your help ---
**Author:** ![reibeiro](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/reibeiro/32/2872_2.png) [@reibeiro](https://forum.ewelink.cc/u/reibeiro)\ **Post date:** [October 13, 2023, 11:19am UTC](https://forum.ewelink.cc/t/ewelink-add-on-to-home-assistant-not-working/9750/10 "2023-10-13T11:19:11Z")
help 2023-10-13T11:18:18.439Z [INFO] server is running at 3000 2023-10-13T11:18:18.443Z [INFO] Finding local eWeLink devices… 2023-10-13T11:18:18.446Z [ERROR] getDataSync: user.json → login no data 2023-10-13T11:18:18.447Z [INFO] initCkApi loginParams: null 2023-10-13T11:18:18.447Z [ERROR] getDataSync: user.json → user,apikey no data 2023-10-13T11:18:18.448Z [ERROR] getDataSync: user.json → at no data 2023-10-13T11:18:18.448Z [ERROR] getDataSync: user.json → region no data 2023-10-13T11:18:18.449Z [INFO] Start init lib-ha… 2023-10-13T11:18:18.458Z [ERROR] getDataSync: user.json → user no data 2023-10-13T11:18:18.473Z [INFO] WebSocket2Ha connecting… 2023-10-13T11:18:18.477Z [ERROR] getDataSync: user.json → no data 2023-10-13T11:18:18.481Z [INFO] WebSocket2Ha connect success 2023-10-13T11:18:18.521Z [INFO] Found LAN enhanced plug 2023-10-13T11:18:18.523Z [ERROR] getDataSync: disabled.json → 1000ae6670 no data 2023-10-13T11:18:18.524Z [ERROR] getDataSync: rate.json → 1000ae6670 no data 2023-10-13T11:18:18.800Z [INFO] Found LAN enhanced plug 2023-10-13T11:18:18.801Z [ERROR] getDataSync: disabled.json → 1000cd9439 no data 2023-10-13T11:18:18.802Z [ERROR] getDataSync: rate.json → 1000cd9439 no data 2023-10-13T11:18:19.023Z [INFO] Found LAN enhanced plug 2023-10-13T11:18:19.024Z [ERROR] getDataSync: disabled.json → 1000ae6670 no data 2023-10-13T11:18:19.301Z [INFO] Found LAN enhanced plug 2023-10-13T11:18:19.302Z [ERROR] getDataSync: disabled.json → 1000cd9439 no data 2023-10-13T11:18:19.521Z [INFO] Found LAN enhanced plug 2023-10-13T11:18:19.522Z [ERROR] getDataSync: disabled.json → 1000ae6670 no data 2023-10-13T11:18:19.651Z [INFO] Found LAN enhanced plug 2023-10-13T11:18:19.652Z [ERROR] getDataSync: disabled.json → 1000a94fda no data 2023-10-13T11:18:19.654Z [ERROR] getDataSync: rate.json → 1000a94fda no data 2023-10-13T11:18:19.800Z [INFO] Found LAN enhanced plug 2023-10-13T11:18:19.801Z [ERROR] getDataSync: disabled.json → 1000cd9439 no data ---
**Author:** ![reibeiro](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/reibeiro/32/2872_2.png) [@reibeiro](https://forum.ewelink.cc/u/reibeiro)\ **Post date:** [October 13, 2023, 4:43pm UTC](https://forum.ewelink.cc/t/ewelink-add-on-to-home-assistant-not-working/9750/11 "2023-10-13T16:43:59Z")
It started working normally again for no reason. That’s strange, right! ---
**Author:** ![alkkgame\_ewelink](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@alkkgame\_ewelink](https://forum.ewelink.cc/u/alkkgame_ewelink)\ **Post date:** [May 16, 2024, 6:37am UTC](https://forum.ewelink.cc/t/ewelink-add-on-to-home-assistant-not-working/9750/12 "2024-05-16T06:37:22Z")
I had it working till end of March’24 when it’s not loaded in Home Assistant on RP4. Then I tried to re-install and I got this error. I tried to remove and add the repository again but has no luck installing it anymore. Any clue?? below is the error ## Failed to install add-on The command ‘/bin/sh -c npm install --production --save-exact’ returned a non-zero code: 1