# eWeLink account login disappeared after update to cube 1.13.0 **URL:** \ **Category:** eWeLink CUBE\ **Created:** [January 3, 2024, 1:21pm UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605 "2024-01-03T13:21:49Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Lb2023](https://avatars.discourse-cdn.com/v4/letter/l/977dab/32.png) [@Lb2023](https://forum.ewelink.cc/u/Lb2023)\ **Post date:** [January 3, 2024, 1:21pm UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/1 "2024-01-03T13:21:49Z")
Hi, Thank you in advance for any help you can give me. After updating my ihost to latest firmware (1.13.0), the entry to login to my ewelink account in the ihost settings disappeared. I already tried resetting my ihost and deleting my ewelink account and the problem still happens. ---
**Author:** ![ociepa.ekotox](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@ociepa.ekotox](https://forum.ewelink.cc/u/ociepa.ekotox)\ **Post date:** [January 3, 2024, 1:33pm UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/2 "2024-01-03T13:33:41Z")
since version 1.13.0 there is no ewelink account login in ihost. ---
**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\ **Post date:** [January 3, 2024, 3:04pm UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/3 "2024-01-03T15:04:54Z")
You still need an eWeLink account to use the eWeLink Smart Home add-on. ---
**Author:** ![georgi.kocsis](https://avatars.discourse-cdn.com/v4/letter/g/b77776/32.png) [@georgi.kocsis](https://forum.ewelink.cc/u/georgi.kocsis)\ **Post date:** [January 3, 2024, 8:27pm UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/4 "2024-01-03T20:27:53Z")
nekem is ez van ---
**Author:** ![Alexie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/alexie/32/1593_2.png) [@Alexie](https://forum.ewelink.cc/u/Alexie)\ **Post date:** [January 4, 2024, 2:43am UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/5 "2024-01-04T02:43:35Z")
you can login your eWeLink accout in “eWeLink smart home addon” page. For ihost you don’t need a eWeLink accaunt for OTA after the 1.13.0, so there no need for you to login your eWeLink accout in ihost ---
**Author:** ![Alexie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/alexie/32/1593_2.png) [@Alexie](https://forum.ewelink.cc/u/Alexie)\ **Post date:** [January 4, 2024, 2:46am UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/6 "2024-01-04T02:46:58Z")
After the 1.13.0, you can upgrade the firmware directly in ihost setting page, You no longer need to link it to your eWeLink account and the eWeLink app - So the entry to the bound account has been cancelled ---
**Author:** ![john.e.dixon](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/john.e.dixon/32/1626_2.png) [@john.e.dixon](https://forum.ewelink.cc/u/john.e.dixon)\ **Post date:** [January 4, 2024, 3:00pm UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/7 "2024-01-04T15:00:03Z")
So the update is not automatic but controlled by the user, as is logical for a local server.👍 ---
**Author:** ![salvo80](https://avatars.discourse-cdn.com/v4/letter/s/3d9bf3/32.png) [@salvo80](https://forum.ewelink.cc/u/salvo80)\ **Post date:** [January 26, 2024, 9:18pm UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/8 "2024-01-26T21:18:54Z")
hi Alexie, is there a way to re-link ihost to ewewlinkapp? im on 1.13 and ihost dosent seem to see the version 1.13.2. following the main thread i rebooted ihost (many times) and waited in the setting page. i also hard reset it, no luck. So i submitted ticket… waiting for answer. thank for your time. Salvo80 ---
**Author:** ![Alexie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/alexie/32/1593_2.png) [@Alexie](https://forum.ewelink.cc/u/Alexie)\ **Post date:** [January 27, 2024, 2:54am UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/9 "2024-01-27T02:54:56Z")
.13.0 You do not need and cannot upgrade the system by binding an eWeLink account. The system now goes back to check the new version by default at 12pm everyday, if there is a new version to download and show the update icon - if not finished download the update button will not appear. So you need to be patient and leave it there to make sure it’s connected to the Internet for more than 24 hours, and frequently restart it won’t help. If you will be placed there for more than 2 days and don’t show up the update icon, you can contact us via feedback. In 1.13.2, we have provided a manually refreshed upgrade button, which will query the new version when clicked - avoiding the problem that the system will only query the version update once every day, resulting in the update delay. ---
**Author:** ![robert75barta](https://avatars.discourse-cdn.com/v4/letter/r/e0b2c6/32.png) [@robert75barta](https://forum.ewelink.cc/u/robert75barta)\ **Post date:** [January 27, 2024, 7:35am UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/10 "2024-01-27T07:35:08Z")
Thanks, but I have firmware 1.6.3 and the upgrade button is not offered to me, I still need a connection to ewelink. ---
**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\ **Post date:** [January 27, 2024, 9:16am UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/11 "2024-01-27T09:16:27Z")
> [@robert75barta](#): > > I still need a connection to ewelink What kind of connection do you need? ---
**Author:** ![robert75barta](https://avatars.discourse-cdn.com/v4/letter/r/e0b2c6/32.png) [@robert75barta](https://forum.ewelink.cc/u/robert75barta)\ **Post date:** [January 27, 2024, 9:45am UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/12 "2024-01-27T09:45:22Z")
Since I have older firmware 1.6.3, they need to connect to the ewelink account in order to upgrade, but the account cannot be linked and the update button is not yet available for this firmware. How do I upgrade the firmware to the latest version? ---
**Author:** ![Alexie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/alexie/32/1593_2.png) [@Alexie](https://forum.ewelink.cc/u/Alexie)\ **Post date:** [January 27, 2024, 10:56am UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/13 "2024-01-27T10:56:21Z")
If your version is 1.6.3, in the Settings page of iHost, you can bind your eWeLink account for OTA upgrade. [![](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/6/6323bedc4d1902c14e3b9ba570a39cdb28e53c00.jpeg "How to Log into iHost and Configure OTA Updates - iHost Tutorial") ](https://www.youtube.com/watch?v=NRkGrWWhtG8) ---
**Author:** ![salvo80](https://avatars.discourse-cdn.com/v4/letter/s/3d9bf3/32.png) [@salvo80](https://forum.ewelink.cc/u/salvo80)\ **Post date:** [January 27, 2024, 11:00am UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/14 "2024-01-27T11:00:12Z")
Thank for the answer. ---
**Author:** ![robert75barta](https://avatars.discourse-cdn.com/v4/letter/r/e0b2c6/32.png) [@robert75barta](https://forum.ewelink.cc/u/robert75barta)\ **Post date:** [January 27, 2024, 12:20pm UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/15 "2024-01-27T12:20:03Z")
I just have the problem that I can’t log in even if I enter the login information correctly. The QR code doesn’t work either. I am sending a photo of my problem. Robert Dne so 27. 1. 2024 12:06 uživatel Alexie via eWeLink Forum \<[notifications@ewelinkforum.discoursemail.com](mailto:notifications@ewelinkforum.discoursemail.com)\> napsal: ![Screenshot_2024-01-26-23-48-21-277_com.android.chrome.jpg](https://europe1.discourse-cdn.com/flex005/uploads/ewelinkforum/original/2X/b/bcaa92e861aa3e19a4e84c50d56f2eea4f5686d1.jpeg) ---
**Author:** ![jam3](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/jam3/32/7918_2.png) [@jam3](https://forum.ewelink.cc/u/jam3)\ **Post date:** [January 27, 2024, 12:30pm UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/16 "2024-01-27T12:30:35Z")
Try typing the IP address of your iHost in your browser, as shown in the screenshot: 192.168.100.116. Let us know if you were able to log in successfully. ---
**Author:** ![robert75barta](https://avatars.discourse-cdn.com/v4/letter/r/e0b2c6/32.png) [@robert75barta](https://forum.ewelink.cc/u/robert75barta)\ **Post date:** [January 27, 2024, 12:46pm UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/17 "2024-01-27T12:46:53Z")
Tried and still can’t log in. Dne so 27. 1. 2024 13:40 uživatel Jam3 via eWeLink Forum \<[notifications@ewelinkforum.discoursemail.com](mailto:notifications@ewelinkforum.discoursemail.com)\> napsal: ---
**Author:** ![Alexie](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.ewelink.cc/alexie/32/1593_2.png) [@Alexie](https://forum.ewelink.cc/u/Alexie)\ **Post date:** [January 27, 2024, 2:03pm UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/18 "2024-01-27T14:03:45Z")
Try use the “login with password” . Try use the PC but not use your mobile phome browser. And make sure the ihost can vist the internet. ---
**Author:** ![robert75barta](https://avatars.discourse-cdn.com/v4/letter/r/e0b2c6/32.png) [@robert75barta](https://forum.ewelink.cc/u/robert75barta)\ **Post date:** [January 27, 2024, 2:21pm UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/19 "2024-01-27T14:21:37Z")
Logging in with a password doesn’t work either. Login doesn’t even work on the computer. In Docker Hub, I am logged in to ewelink normally, so the iHost is definitely connected to the Internet. The problem will be somewhere on the software side. Dne so 27. 1. 2024 15:13 uživatel Alexie via eWeLink Forum \<[notifications@ewelinkforum.discoursemail.com](mailto:notifications@ewelinkforum.discoursemail.com)\> napsal: ---
**Author:** ![robert75barta](https://avatars.discourse-cdn.com/v4/letter/r/e0b2c6/32.png) [@robert75barta](https://forum.ewelink.cc/u/robert75barta)\ **Post date:** [January 27, 2024, 5:12pm UTC](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605/20 "2024-01-27T17:12:38Z")
I have been observing iHost in eWelink offline for the past few days. When I logged into iHost via the website, the eWelink account was linked. I wanted to disconnect the eWelink account to add it later, but it didn’t work, the same error as when I want to add it now. So I reset the factory settings of iHost for 10 seconds with the reset button and wanted to link iHost with the eWelink account and it doesn’t work anymore. The error apparently occurred recently when the option to connect to eWelink was removed in the new firmware. Dne so 27. 1. 2024 15:13 uživatel Alexie via eWeLink Forum \<[notifications@ewelinkforum.discoursemail.com](mailto:notifications@ewelinkforum.discoursemail.com)\> napsal: [Next page](https://forum.ewelink.cc/t/ewelink-account-login-disappeared-after-update-to-cube-1-13-0/26605.md?page=2)