# Every time iHost is restarted the Matter settings are lost

**URL:** <https://forum.ewelink.cc/t/every-time-ihost-is-restarted-the-matter-settings-are-lost/24708>\
**Category:** Uncategorized\
**Tags:** ihost\
**Created:** [November 20, 2023, 10:21pm UTC](https://forum.ewelink.cc/t/every-time-ihost-is-restarted-the-matter-settings-are-lost/24708 "2023-11-20T22:21:01Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![maykeluroda](https://avatars.discourse-cdn.com/v4/letter/m/d78d45/32.png) [@maykeluroda](https://forum.ewelink.cc/u/maykeluroda)\
**Post date:** [November 20, 2023, 10:21pm UTC](https://forum.ewelink.cc/t/every-time-ihost-is-restarted-the-matter-settings-are-lost/24708/1 "2023-11-20T22:21:01Z")

</div>

Good evening, I use my Sonoff devices synchronized via Matter in HomeKit and Alexa through iHost, but every time I restart iHost the settings (for example name and details) are lost on the platforms.

Can you help me?

---

<div class="post-metadata">

**Author:** ![aleksey.kuimov](https://avatars.discourse-cdn.com/v4/letter/a/ba9def/32.png) [@aleksey.kuimov](https://forum.ewelink.cc/u/aleksey.kuimov)\
**Post date:** [December 22, 2023, 7:22am UTC](https://forum.ewelink.cc/t/every-time-ihost-is-restarted-the-matter-settings-are-lost/24708/2 "2023-12-22T07:22:51Z")

</div>

Hello! I faced the same problem with Google Home. Did anyone find the solution?

---

<div class="post-metadata">

**Author:** ![richard6](https://avatars.discourse-cdn.com/v4/letter/r/f9ae1b/32.png) [@richard6](https://forum.ewelink.cc/u/richard6)\
**Post date:** [December 22, 2023, 10:05am UTC](https://forum.ewelink.cc/t/every-time-ihost-is-restarted-the-matter-settings-are-lost/24708/3 "2023-12-22T10:05:54Z")

</div>

Same issue. Now I’m unable to ad the iHost to Google Home anymore. Keeps saying Cannot reach device. Make sure your phone is connected to WiFi

---

<div class="post-metadata">

**Author:** ![songal](https://avatars.discourse-cdn.com/v4/letter/s/c67d28/32.png) [@songal](https://forum.ewelink.cc/u/songal)\
**Post date:** [December 22, 2023, 10:29am UTC](https://forum.ewelink.cc/t/every-time-ihost-is-restarted-the-matter-settings-are-lost/24708/4 "2023-12-22T10:29:34Z")

</div>

Hello, the eWeLink team is working on fixes for the iHost Matter bridge not being able to be added and devices syncing after a reboot, if you are experiencing any of these issues, please submit feedback at [help center](https://help.ewelink.cc/).